johnston - Customer Review

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AmericInn Hotel & Suites Johnston

5050 Merle Hay Road, Johnston, IA 50131

Check In:

3:00 PM |

Check Out:

11:00 AM

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AmericInn Hotel & Suites Johnston

Value
Rooms
Cleanliness
Service
Excellent
13
Very Good
9
Average
8
Poor
2
Terrible
2

Rude service, dirty rooms, horrible stay

The title says it all. Don't stay here! Hundreds of others to choose from in the area. Don't choose this hotel! The receptionist was rude upon check in, and even worse when our room keys did not work...

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Apr 16, 2014

One night in Des Moines

I have stayed at many AmericINNs and always had a great experience. The hotel was fine......but, my issues were the car dealer behind and the 'paging' of personnel at 6:30A. The walls are thin so...

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Apr 1, 2014

My stay at your hotel

Overall great hotel , I've stayed plenty of times and every time it was great . Had a few small problems at my last stay, tv didn't work properly and hot tub was not working and staff at front desk...

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Mar 6, 2014

It's ok

Stayed there this past weekend. Heat only works in some rooms. Ours it did our friends room did not. My room looked into the indoor pool. Kinda weird. Overall it was ok not great. We mite stay again...

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Mar 2, 2014

Don't bother

Heat turned off in dead of winter... took hours to warm the room. Phone didn't work. Hot tub broken. Beds were hard as a rock. Fold away bed was paper thin. Nobody in our room got any sleep...

Read management response to this review
Feb 10, 2014