600 Hwy. 18 West,
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I've stayed here 3-4 times over the past couple years and have always been impressed with the staff, the quiet rooms, and the cleanliness. Both the check-in and check-out staff were friendly, fast and efficient. The room was well-appointed and clean.
The suite we were in was exceptional -- clean and roomy! And when it came time to go to sleep -- we found the king sized bed very comfortable and the pillows were comfortable. We slept like a baby until that darn alarm clock, that we set, woke us up!!!!!
Updated, clean rooms. Pool clean but hot tub needed cleaning (discolored & bugs piled up in corner next to it). Housekeeping staff was sitting on ground immediately outside of main entrance smoking when we left. Isn't there a break area?! Had I been walking in to check-in, I...
Updated, clean rooms. Pool clean but hot tub needed cleaning (discolored & bugs piled up in corner next to it). Housekeeping staff was sitting on ground immediately outside of main entrance smoking when we left. Isn't there a break area?! Had I been walking in to check-in, I would have turned around. Costumers should not have to walk through a cloud of smoke when entering the building.
The room was clean and very comfortable. I had a quiet night sleep and a great breakfast. I would definitely stay there again and recommend this AmericInn to anyone who is looking to stay at a nice hotel. The staff was accomodating and I would definitely stay there again!
This hotel has an overall great appearance, great staff but the mattress was like sleeping on the floor. It was not comfortable AT ALL. The next day I felt like I couldn't even move and I am in my 30's.
Thank you for sharing your comments regarding your recent stay at the AmericInn Algona. Our top priority is creating an environment in which our guests can relax, renew and recharge. We are truly sorry that your experience did not meet your expectations; please accept my apologies for any inconvenience you experienced during your stay. Constructive feedback from our guests is crucial in our continued quest to provide unparalleled guest service and impeccably clean lodging accommodations.
Again, I apologize for any inconvenience which you experienced. It is our wish that you will continue to benefit from our excellent accommodations, exceptional guest service and that you will honor us with another opportunity to exceed your expectations. We are dedicated to providing the highest standards of service for our guest and I can assure you we will do everything we can to make your stay a comfortable and happy one. We look forward to serving you again in the future and will once again say, “Welcome to the end of the day”.
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