Ames - Customer Review

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AmericInn Ames

2507 SE 16th St., Ames, IA  50010

Check In:

3:00 PM |

Check Out:

11:00 AM
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AmericInn Ames

Value
Rooms
Cleanliness
Service
Excellent
136
Very Good
67
Average
34
Poor
19
Terrible
11

5 Most Recent Reviews


Odd layout, decent quality

Got a pretty good deal on this hotel via Priceline. Included free breakfast, not bad, and had indoor pool/hot tub for the kids. The layout of the place (think "L" shape with lobby on the end) means if your room is not on the first or second floor near lobby, you will have a ...

Jan 18, 2017

Fine stay for the night

We stayed overnight and enjoyed out stay. We had a prepaid room for under $90. We used the pool table ($1) in the pool area but did not use the pool. It looked to be well cared for. Room was fine. Sink in bedroom is behind a wall from the room and not in bathroom with t...

Jan 4, 2017

Many good features, but failure to take responsibility for some problems

Clean room, nice lobby environment, decent breakfast (better than some similar chains). But, hot tub not functional, locals using pool took up the bathroom for close to an hour, and when I expressed dissatisfaction with these problems, front desk told me that on another day...

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Dec 27, 2016

Long wait to check in

Made a reservation on AmericInn web site. Received reply e-mail with confirmation number. Arrived at hotel, no record of reservation. Showed my confirmation e-mail. Would not check me in until they investigated. Stood at counter for 25 minutes waiting, finally got a roo...

Read management response to this review
Dec 12, 2016

Consistently pleasant experience!

I recently attended a conference in Ames for business. It's an annual event. In my earlier years, I had stayed in a nearby hotel. Let's just say there is a reason I continue to stay at this AmericInn. They consistently provide a pleasant experience. Warm, inviting and frien...

Read management response to this review
Dec 2, 2016