Ankeny - Customer Review

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AmericInn Lodge & Suites Ankeny

1610 SE Oralabor Road, Ankeny, IA  50021

Check In:

3:00 PM |

Check Out:

11:00 AM
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AmericInn Lodge & Suites Ankeny

Value
Rooms
Cleanliness
Service
Excellent
93
Very Good
56
Average
19
Poor
11
Terrible
7

5 Most Recent Reviews


No Elevator

Facility was up to AmericInn standards which are quite high. I was annoyed upon entering the room after checkin at night to find the light switch by the door did nothing. The lamp that was on the switched circuit had been turned off at the lamp so it was a matter of groping...

Read management response to this review
Feb 13, 2017

First impression not good .... but it got better.

When we first arrived the girl that checked us in was not pleasant. She didn't smile and was not very receptive. It was like she wanted to be anywhere but there. The next morning the guy behind the desk was super nice and very accommodating. And the breakfast was nice.

Read management response to this review
Feb 2, 2017

Great place to stay

We have stayed here several nights. The staff is friendly and helpful, breakfast is great, pool and hot tub are nice, location is good and it's super quiet at night. I highly recommend AmericInn in Ankeny!

Read management response to this review
Nov 26, 2016

beware

First room we got the carpet was wet, second room when we arose in the morning we had insects in the bathroom. All they said was we killed the insects. Worst Americinn I ever stayed in. Never once offered a discount on the room.

Read management response to this review
Nov 22, 2016

Pleasant stay

We stayed one night in a 2-queen room and found it to be quite clean and comfortable. The new decor made the room feel fresh, though the carpet was very dirty-looking. The room was also a bit dark, even with all the lamps on. Like other AmericInns, the sink area is locate...

Read management response to this review
Oct 23, 2016