5818 Nordic Drive,
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I was traveling to Cedar Falls for and event at UNI and needed a place to stay for the night. I called the front desk a week in advance and made my reservation. During that call, I was treated with respect and provided with some discount price information that was better...
I was traveling to Cedar Falls for and event at UNI and needed a place to stay for the night. I called the front desk a week in advance and made my reservation. During that call, I was treated with respect and provided with some discount price information that was better than the prices I had seen online. This sealed the deal for me and I made the reservation.
Upon my arrival at the hotel, I found the lobby to be clean, welcoming and well lit. I was greeted at the front desk by an employee by the name of Sherry. Sherry was extremely polite, friendly and informative. She made me feel very comfortable and right at home. After checking me in, I asked about local dining options. Sherry was not only able to provided me with several dining options but with easy to understand directions as well. After speaking with Sherry for a short time we realized that she was the person I had spoken with at the time I made my reservation and she remembered me from that call.
After dropping off my bags in my room, Sherry even stopped me on my way out just to make sure everything in my room was acceptable.
The room was a standard two queen with an actual closet. It was clean, quiet and comfortable and appeared to be recently updated. The hotel was a short drive to the UNI Campus
The free breakfast was fairly standard by today's standards with several basic choices to include scrambled eggs and blueberry waffles.
In short, the next time I'm headed to Cedar Falls, I'll be calling the AmericInn for a reservation.
Thank you so much for sharing how welcoming the hotel and Shari were for your stay! It is always our pleasure having guest that are visiting the college and we can make there visit a great one! If there is ever anything you would like suggest or see different at breakfast, we are open to do whatever we can! We would love to see you on your next visit to Cedar Falls! Have a wonderful day!
Newly updated facility with great people, clean rooms and great ammenities! The only thing that I would like to see better was the breakfast selection... Other than that, it was a great experience for a very reasonable price.
We would like to thank you for choosing us for your stay in Cedar Falls. I am sorry to hear that the breakfast wasn't that great but we are certainly welcome to suggestions to improve where we can! I hope that you choose AmericInn next time you come to Cedar Falls and we will work on the breakfast! Have a wonderful day!
We stayed for one night and were very pleased with the whole facility. The front desk gal, Shari, was very friendly and easy to visit with. The bar area had several varieties of beer and wine and it was very inexpensive. We sat and watched the football game, had a few co...
We stayed for one night and were very pleased with the whole facility. The front desk gal, Shari, was very friendly and easy to visit with. The bar area had several varieties of beer and wine and it was very inexpensive. We sat and watched the football game, had a few cocktails and visited with Shari. The room was very clean and odor free. We did have some loose ceramic floor tiles in the bathroom that could have cut our feet but we laid a towel over top to protect our feet during our stay. We were only staying one night so didn't report it until check out or I am sure they would have done something to correct it. The hair dryer quit working after a few minutes also and did report that as well but overall we were very satisfied with our stay. The breakfast was good, the pool area was very clean. The best part was how quiet it was, no banging doors of guests coming and going which is almost unheard of at a hotel. We will stay here again when in the area for sure.
Shari is a wonderful employee and I appreciate you taking the time to let us know how great she was! I am glad that you were satisfied with your stay with us and we definitely did look at the tiles and the hair dryer. I do apologize for those issues but I assure you your next stay with us will be even better! Thank you again for choosing AmericInn and we look forward to seeing you!
Note that I'm still giving this hotel 5 stars, because the staff was very friendly, the facilities clean, and my son really enjoyed pool and breakfast. However, we were shocked that for a pet friendly hotel, we had to sign an additional form saying if our dog was reported as...
Note that I'm still giving this hotel 5 stars, because the staff was very friendly, the facilities clean, and my son really enjoyed pool and breakfast. However, we were shocked that for a pet friendly hotel, we had to sign an additional form saying if our dog was reported as barking (not during quiet sleep hours, but at any time, we could be thrown out of the hotel without a refund - in the middle of winter). They say they've never had to implement this, but due to people without pets complaining about this on Trip Advisor they've had to implement this policy and a 20 dollar unexpected charge for pets. This is the only reason I am also posting this review on trip advisor - because they said it was a decision from corporate; I am hoping corporate will either rethink this policy or at least list this hotel as not pet friendly. Because of this policy we couldn't use the pool as a family or have breakfast in the main area as a family, because we were terrified someone might report our dog if it barked and we'd have no place to stay. We did hear someone else's dog barking but it was during daylight hours so we were not going to be ones to ruin someone's vacation with that. I think a better policy would be to put people with pets on one side of the hotel, and people without on another. I also think there is no need for signs stating that pets are not welcome in the main area. I guess this would make sense if the hotel were not pet friendly, but if you are listing it as pet friendly then this no longer makes sense. Breakfast was excellent, service was excellent, and when we could hear a neighbor's TV at 10:30 through the wall, the staff was on it and both the staff and person in the other room were very respectful. My son loved the pool. Exercise room was pretty good too and enjoyable. No complaints but, it is what it is.
We would like to thank you for providing us with feedback regarding your stay with us! I am happy to hear that everyone was friendly and the hotel met your expectations. With us being pet friendly- we want you to be able to bring your pet with you. The pets are allowed in the room and always welcome. We do have guest that don't care for pets and may have allergies. We have had people bring pets to the breakfast area while others were eating. There are signs hung up due to people bringing pets down for breakfast even after signing the pet agreement. We love our pets but we have to accommodate everyone. We would never ask a guest to leave without trying every option possible like moving rooms so the pet isn't bothering other guest. I do apologize if you thought the pet agreement was too much. We just want all of our guest to be comfortable and enjoy their stay! I want to thank you for choosing AmericInn and we hope that when you are in the area again you will stay with us. Your pet is always welcome also!
My Grandchildren, from out of town, came to have our family Christmas with us here at the lodge. We had a great time using the pool area and the two room suite with the hot tub and fireplace. Every request we had was granted by the very friendly and helpful staff, and we l...
My Grandchildren, from out of town, came to have our family Christmas with us here at the lodge. We had a great time using the pool area and the two room suite with the hot tub and fireplace. Every request we had was granted by the very friendly and helpful staff, and we left with great memories of our 2015 Christmas gathering!
We were delighted to hear that everything with your Christmas Gathering went wonderful and you enjoyed your stay and got to visit with family! That is what's important! We were happy to help in any way possible! Thank you for choosing us here at AmericInn Cedar Falls! We hope to see you and the family again soon! Hope the New Year is as great as Christmas:)
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