CedarFalls - Customer Review

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AmericInn Lodge & Suites Cedar Falls

5818 Nordic Drive, Cedar Falls, IA  50613

Check In:

3:00 PM |

Check Out:

11:00 AM
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AmericInn Lodge & Suites Cedar Falls

Value
Rooms
Cleanliness
Service
Excellent
106
Very Good
32
Average
12
Poor
2
Terrible
6

5 Most Recent Reviews


Stayed for a wedding

We stayed here for my husbands sisters wedding. This isn't a bad hotel by any means but the rooms could use a little updating. We are not the pickiest of people in regards to hotels as long as it's clean and comfortable but we have stayed at much nicer hotels for less of a...

Jul 21, 2016

Very bad experience!

I ended up having to cancel my trip to Waterloo/Cedar Falls- free cancellation means NO CHARGES ON MY DEBIT CARD. Right? Wrong. I was still charged and I am not happy at all about it. Americinn ripped me off big time. I will never book another room at any of their hotels nor...

Read management response to this review
Jul 17, 2016

Another great stay!

We have stayed at this property numerous times, and again we enjoyed our stay. We were initially set to stay in a second floor room, but Brittany was able to put us on the first floor (there is no elevator at this location). The room was clean and comfortable. The sink is ou...

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Jul 14, 2016

Awful hotel, service and no maintenance on staff!

Initially, our tub didn't drain and no one on staff to fix it. Told to just sleep in room with dirty bath water sitting in tub. Finally moved to 2nd room and the AC didn't work. Ice machine broken all weekend. When asked, told to go shake it and a few cubes may come out....

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Jun 27, 2016

Pre Authorizations Galore

Be aware that they are going to pre authorize your reserving card. If you give them a different card upon check in, they are going to pre authorize that. Then they are going to not remove the pre authorizations when you make your payment. If you travel with lower limit car...

Read management response to this review
Jun 27, 2016