CedarFalls - Customer Review

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AmericInn Lodge & Suites Cedar Falls

5818 Nordic Drive, Cedar Falls, IA  50613

Check In:

3:00 PM |

Check Out:

11:00 AM
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AmericInn Lodge & Suites Cedar Falls

Value
Rooms
Cleanliness
Service
Excellent
110
Very Good
33
Average
12
Poor
2
Terrible
7

5 Most Recent Reviews


No Smoke Alarm in Room

We arrived late to our room and went to sleep. Next morning, we were surprised to see that there was no smoke alarm in our room. The wires were hanging bare from the ceiling. I spoke to the desk clerk and he promised to have manager contact us, which she did not do. Wrote to...

Sep 25, 2016

Excellent Customer Service!

My company was working on a project in the area and we needed hotel accommodations for 32 employees. Wendy, the GM, was extremely helpful. She went above and beyond for all of my staff. The hotel is clean and welcoming. The daily breakfast was plentiful and delicious. T...

Aug 25, 2016

Best of best

No place better to stay in the Cedar Valley area. They treat me better than great. Staff listens and takes care of your ever need! Of all the Americinn locations they have the best breakfast and a great place to unwind before bed with a night cap!

Read management response to this review
Aug 10, 2016

awesome staff and services

First off the property is very nice and clean. The general Manager Wendy is very professional and outstanding with her work ethics to make sure your stay is the best and A-1. i would recommend this hotel to anybody i deal with i will be returning to this hotel again in the n...

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Aug 8, 2016

Comfy Beds,staff is courteous,friendly,fun,great attitudes.

Enjoyed the friendly,courteous,fun staff,especially Lorrainna,in food cafe,sharing great stories& so very helpful to me with getting me refills on coffees& knowing i had difficulty with walking..I loved her story about Las Vegas and the contest she won and earning the title ...

Read management response to this review
Aug 8, 2016