CouncilBluffs - Customer Review

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AmericInn Council Bluffs

1000 Woodbury Avenue, Council Bluffs, IA  51503

Check In:

3:00 PM |

Check Out:

11:00 AM

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AmericInn Council Bluffs

Value
Rooms
Cleanliness
Service
Excellent
11
Very Good
6
Average
11
Poor
8
Terrible
18

5 Most Recent Reviews


Filthy room, indifferent service

The room was nasty. I can tell there have been efforts to redecorate- but that is all wasted if management doesn't follow up on housekeeping to make sure rooms are clean. There were brown smears on the fridge. The toilet bowl was full of grime and looked liked it hadn't been...

Feb 17, 2015

Kudos to the website photographers.....unfortunately the photos are better online than in person!!

Stayed here for the longest week of my life for work. If I had my way, I would have checked out after one night, but company politics prevented that. The website said freshly renovated--that translates to fresh paint, new carpet, new paintings, flat screen TVs, and new (bu...

Feb 13, 2015

Gross

I stayed at another AmericInn and loved it so wr decided to stay at this location. Upon walking in it smelled like a pet store and smoke i should have left then but i stayed. The hotel looked renovated but it was so poorly and half done. The room door handles were dusty, bed...

Jan 27, 2015

Would not stay here again

I will not be staying here again! This was a huge disappointment because I have stayed at other AmericInn's and have never experienced this poor quality. The hallway stunk like stale smoke. It looks old and needs updating. The room was unclean, the bed looked like it was th...

Dec 8, 2014

Will be back

can't say a bad thing about the whole experience. Recommend it highly. Room was clean ,quiet, easily accessible. Staff was very helpful. We visit the area 2-3 times a year for days at a time and will be staying here.

Read management response to this review
Nov 17, 2014