CouncilBluffs - Customer Review

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AmericInn Council Bluffs

1000 Woodbury Avenue, Council Bluffs, IA  51503

Check In:

3:00 PM |

Check Out:

11:00 AM

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AmericInn Council Bluffs

Value
Rooms
Cleanliness
Service
Excellent
11
Very Good
6
Average
11
Poor
7
Terrible
16

Would not stay here again

I will not be staying here again! This was a huge disappointment because I have stayed at other AmericInn's and have never experienced this poor quality. The hallway stunk like stale smoke. It looks old and needs updating. The room was unclean, the bed looked like it was th...

Dec 8, 2014

Will be back

can't say a bad thing about the whole experience. Recommend it highly. Room was clean ,quiet, easily accessible. Staff was very helpful. We visit the area 2-3 times a year for days at a time and will be staying here.

Read management response to this review
Nov 17, 2014

Indoor pool? Locked.

This is an older AmericInn, but seems to be recently partially renovated. Maria (I think that was her name) at the front desk was extremely friendly and made you feel at home... She was a breath of fresh air after driving for hours. The room was clean, with a good sized mi...

Read management response to this review
Nov 12, 2014

Tired and run down

We stayed here for a soccer tournament but checked out after just one night. The rooms were musty smelling, the bathroom had mold, and the milk was out of date in the breakfast. We were happy to pay $30 more to stay at a different hotel in downtown Omaha. The staff was ve...

Read management response to this review
Oct 28, 2014

Please do not stay!

Please do not stay at this hotel, I travel a lot for my job, and stay at a lot of different properties, and this hotel was one the dirtiest I have ever stayed at. I didn't expect to see stains on the curtains. Oh my god - the comforter was beyond dirty. I was so disgusted ...

Read management response to this review
Oct 18, 2014