CouncilBluffs - Customer Review

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AmericInn Council Bluffs

1000 Woodbury Avenue, Council Bluffs, IA  51503

Check In:

3:00 PM |

Check Out:

11:00 AM
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AmericInn Council Bluffs

Value
Rooms
Cleanliness
Service
Excellent
18
Very Good
13
Average
16
Poor
14
Terrible
22

5 Most Recent Reviews


Don't expect the room you reserve!

We reserved a King Bed Deluxe with sleeper sofa, it was NOT saved for us. The comforter on our bed was not fresh and no telling how often they wash it, but I assure you it's not every time they wash the sheets. I had an allergic reaction to the dust, dirt, or whatever was on...

Read management response to this review
Dec 24, 2015

Not the best, not the worst

Stayed only one night traveling across country. It's not the most visually appealing hotel from the outside. All parking lot and no real landscaping. Front desk staff was nice enough, breakfast was typical but there were eggs and sausage links, a big plus for me.. Appare...

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Nov 21, 2015

Very nice stay

Excellent price, great selection of tasty breakfast choices, staff was very friendly and helpful. Close to several restaurants and to local attractions. Will definitely stay here again when in this area.

Read management response to this review
Oct 5, 2015

Clean, affordable put poor service ( they just were not interested)

The Hotel was older. The Day Front Desk person was more interested in talking on the phone than taking care of the breakfast area. She did clean it up only after Breakfast was over. We asked multiple times for a remote though the evening before, never got one. Wake up call w...

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Oct 1, 2015

Perfect halfway stay

This hotel was the perfect halfway point for us. A clean and friendly place to stay. Restaurants nearby. It was quiet and comfortable for a good night sleep. The breakfast included the usual plus biscuits and gravy. And nice towels :) Everything we were looking for at ...

Read management response to this review
Sep 16, 2015