Des Moines Airport - Customer Review

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AmericInn Hotel & Suites Des Moines Airport

1920 Hackley Ave, Des Moines, IA  50315

Check In:

3:00 PM |

Check Out:

11:00 AM
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AmericInn Hotel & Suites Des Moines Airport

Value
Rooms
Cleanliness
Service
Excellent
57
Very Good
51
Average
18
Poor
13
Terrible
14

5 Most Recent Reviews


Staff awesome!!

We have 2 criteria when booking a hotel when we go with the grand kids. One is a breakfast and the other is a pool. The breakfast was fine, the pool was closed. When we got there we were told the pool would probably open up the next morning or early afternoon. Then we were t...

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Nov 27, 2016

Nice staff, ok hotel

I stayed with my daughter for a weekend in September. When we checked in and entered our room, we noticed a very musty smell right away. We went to the front desk and the gentleman was very understanding and nice. He apologized and moved us to a new room. This room was bette...

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Oct 17, 2016

Good

Room was very nice and clean, could use some updating, walls need some repainting in the room. Breakfast was good. Wifi was slow for awhile but did it finally came up fine. Check in was slow, apparently have issues with the internet there as well. Pool was ok, noticed a ...

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Oct 16, 2016

A pleasant stay

Friendly, welcoming staff. Clean, comfortable room (Janet did a great job!). Very quiet property. We loved the raisin toast at breakfast. Great location - close to many attractions. Good value for the price.

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Oct 15, 2016

Very nice

Janet did a great job cleaning the room. They have a helpful and friendly staff on hand with friendly smiles. Great tv with a good channel selection. I had a slight problem with wifi and later resolved.

Read management response to this review
Oct 11, 2016