Des Moines Airport - Customer Review

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AmericInn Hotel & Suites Des Moines Airport

1920 Hackley Ave, Des Moines, IA  50315

Check In:

3:00 PM |

Check Out:

11:00 AM
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AmericInn Hotel & Suites Des Moines Airport

Value
Rooms
Cleanliness
Service
Excellent
58
Very Good
56
Average
18
Poor
14
Terrible
16

5 Most Recent Reviews


Close to airport

We arrived just after midnight and took a couple of phone calls to get through so we could get their shuttle. I think only one person works nights so this is understandable. Room was clean and tidy. The only problem is that there is no elevator so you need to carry your bags...

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Apr 16, 2017

Warning! Stay Away

Worst hotel we have ever stayed. Nothing worked (tv, air con, shower head) very loud, hotel staff was rude and disrespectful and voiced there was nothing they could do for us while laughing. We will never stay in another AmericInn after this experience. It deserves no stars...

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Apr 9, 2017

6th Stay

This is our 6th time staying at this location. As has always been the case James and Josh at the front desk always take amazing care of us. The pool was a little cold and when asked Josh was able to do an adjustment so our grandkids weren't cold. They both really have this ...

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Feb 26, 2017

Cleanliness

I've been staying here for out of town work. The AmericInn Des Moines Airport Hotel has been very hospitable and taken care of all my needs. The staff has been great and the cleanliness and freshness of my room has been super. Janet has been very great and makes the room b...

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Feb 7, 2017

Very comfortable and clean

Hotel staff friendly and efficient! (Thank you, James!) Clean room. Comfortable bed, plenty of pillows. Cozy decor. Awesome TV with premium channels. Ample parking for commercial coach! Breakfast is the norm... Remember this is across from airport and there are commercial fl...

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Feb 4, 2017