Des Moines Airport - Customer Review

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AmericInn Hotel & Suites Des Moines Airport

1920 Hackley Ave, Des Moines, IA  50315

Check In:

3:00 PM |

Check Out:

11:00 AM
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AmericInn Hotel & Suites Des Moines Airport

Value
Rooms
Cleanliness
Service
Excellent
58
Very Good
55
Average
18
Poor
14
Terrible
15

5 Most Recent Reviews


6th Stay

This is our 6th time staying at this location. As has always been the case James and Josh at the front desk always take amazing care of us. The pool was a little cold and when asked Josh was able to do an adjustment so our grandkids weren't cold. They both really have this ...

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Feb 26, 2017

Cleanliness

I've been staying here for out of town work. The AmericInn Des Moines Airport Hotel has been very hospitable and taken care of all my needs. The staff has been great and the cleanliness and freshness of my room has been super. Janet has been very great and makes the room b...

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Feb 7, 2017

Very comfortable and clean

Hotel staff friendly and efficient! (Thank you, James!) Clean room. Comfortable bed, plenty of pillows. Cozy decor. Awesome TV with premium channels. Ample parking for commercial coach! Breakfast is the norm... Remember this is across from airport and there are commercial fl...

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Feb 4, 2017

Bed Bugs

The hotel room that I stayed in at this hotel had bed bugs. When notifying staff they stated that on the bright side no one had reported bed bugs going home with them after staying there. Which leads me to believe that the hotel was aware of the situation. Staff did tra...

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Jan 19, 2017

Expired Yogurt

After my first nights stay I noticed the Yogurt in the breakfast area had expired dates. I brought up this fact to the staff on duty and they stated they had just put it out and were surprised. As I left they were discussing calling their supplier and removing the expired ...

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Jan 3, 2017