Des Moines Airport - Customer Review

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AmericInn Hotel & Suites Des Moines Airport

1920 Hackley Ave, Des Moines, IA  50315

Check In:

3:00 PM |

Check Out:

11:00 AM

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AmericInn Hotel & Suites Des Moines Airport

Value
Rooms
Cleanliness
Service
Excellent
33
Very Good
23
Average
7
Poor
6
Terrible
3

Freindly staff. Hotel is OK.

I stayed at the Americinn on a quck trip to Des Moines. I arrived several hours before check in time and the staff accommodated my request for early check in. I was quickly picked up at the airport and checked in. The price was quite good for the area and the room clean and ...

Dec 14, 2014

SAVED THE DAY!!!

During Thanksgiving weekend we had one of our out of town families stay in a hotel. The first night I booked Days Inn and the experience and customer service (Jim on all accounts) was AWFUL!! I called next door and spoke with Rachel, the manager at AmericInn and she was so A...

Read management response to this review
Dec 5, 2014

Excellent hotel in great condition and excellent staff.

Awesome place to stay and price was GREAT! Much nicer than the much more expensive hotel across the street from the airport. Rooms were well kept and clean. Service was awesome. Will definitely stay again and recommend to others.

Read management response to this review
Nov 26, 2014

Outstanding Customer Service!

There were several of us that were rerouted to Des Moines on a flight from Denver to Cedar Rapids and were stranded at the Des Moines airport at 1:00 am (told by the airline we had to find our own way to Cedar Rapids at our own expense). We were calling around to find hotel ...

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Oct 24, 2014

Nice place to visit but I wouldn't want to live here

Hey, like always at the AmericInn hotels the staff was very friendly and efficient. But the price on this one was about 50% too high. Nice rooms, walking distance to many restaurants and groceries. Free shuttle to the airport.

Read management response to this review
Oct 12, 2014