Des Moines Airport - Customer Review

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AmericInn Hotel & Suites Des Moines Airport

1920 Hackley Ave, Des Moines, IA  50315

Check In:

3:00 PM |

Check Out:

11:00 AM
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AmericInn Hotel & Suites Des Moines Airport

Value
Rooms
Cleanliness
Service
Excellent
51
Very Good
43
Average
16
Poor
13
Terrible
12

5 Most Recent Reviews


Price ok but....

I had never stayed in an AmericInn before. The indoor pool was nice but no hot tub. No elevator, but only two stories. Rooms were clean but had issues. Phone did not seem to work. Smoke detector was hanging by a couple of wires from the ceiling. Refrigerator did not cl...

Jun 24, 2016

Staff & Cleanliness

I recommend this hotel to anyone. Our stay was welcoming. Hotel was clean. Staff is friendly. Janet and the other house keepers did an excellent job. Complimentary breakfast was great. No problems at all. If we asked for something they got for us. We had a terrible experien...

Jun 15, 2016

Clean and Accommodating

Rachel and Devin were absolutely amazing. Extremely accommodating! The rooms were clean, and quiet even though it was across from the airport and there were a lot of kids in the hotel, neither of these were an issue. Would definitely consider this hotel for future stays.

Jun 13, 2016

Find a better place to stay

This was about the worst hotel stay I have had in a long time and definitely the worst experience at an AmericInn. To start, I asked for a room away from the stairwell. Instead, I was put in a room at the top of the main stairway, across from the ice machine and above th...

Jun 13, 2016

No surprises, good service

I have stayed at this hotel before, over a year ago, and it is still a good value for the price (in this case, just under $100 a night). The staff is wonderful. We arrived after midnight, and the young man at the desk was cheerful and helpful. There was a mix-up on credit ca...

Jun 10, 2016