1920 Hackley Ave,
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I stayed at the Americinn on a quck trip to Des Moines. I arrived several hours before check in time and the staff accommodated my request for early check in. I was quickly picked up at the airport and checked in. The price was quite good for the area and the room clean and ...
I stayed at the Americinn on a quck trip to Des Moines. I arrived several hours before check in time and the staff accommodated my request for early check in. I was quickly picked up at the airport and checked in. The price was quite good for the area and the room clean and adequate. This is a great location if you are flying in/out of Des Moines. It is right across the street from the airport with shuttle service. There are a couple things I will mention. The internet service is in room WiFi. It is free and works pretty well with one exception. There is advertising that is no doubt used to offset the costs to allow free access. Periodically you lose the connection, have to log back on and watch an advertisement to continue the service. The problem is that I was right in the middle of an online project, not realizing I would lose the connection. I lost the connection and lost my report that I had
been working on for over 20 minutes. One should keep this in mind when using the internet here.
The location is convenient to the airport but not so much for other services. I was without a car, just an overnight trip, and there were not a lot of dining options within walking distance. There is a Perkins restaurant and a Hy Vee store with a restaurant and deli a 5-10 minute walk from the hotel. There is a free breakfast at the hotel. A trip to a pub or nicer restaurant would be a 15-20 minute walk, or a cab ride.
I wrestled with a 3 or 4 rating for this hotel. The staff is engaging, efficient and friendly. The rooms are clean. The location is average and the internet issue a bit unusual in my experience. This is probably a 3.5 type of place because for a budget hotel across from an airport it is pretty good, but it's still a budget hotel across from an airport. If passing through the Des Moines airport area for the night I will likely stay again. It is a clean hotel that is a bit above a typical airport budget hotel. I gave it an average rating which may be a bit harsh, but this is a quick overnight kind of place, not a destination for an extensive stay in the area. That's OK though. A clean hotel with a friendly staff right by the airport might not be special but it is a very good thing when you that's what you are looking for.
During Thanksgiving weekend we had one of our out of town families stay in a hotel. The first night I booked Days Inn and the experience and customer service (Jim on all accounts) was AWFUL!! I called next door and spoke with Rachel, the manager at AmericInn and she was so A...
During Thanksgiving weekend we had one of our out of town families stay in a hotel. The first night I booked Days Inn and the experience and customer service (Jim on all accounts) was AWFUL!! I called next door and spoke with Rachel, the manager at AmericInn and she was so AWESOME with accommodating our needs, letting us do an early check in (we had 5 kids wet from the pool next door), and making our experience seamless. To top it off, the pool was bigger and WARM, they had a pool table, the rooms far surpassed Days Inn, the free breakfast was delicious, and I could not have asked for better customer service! If you need a place to stay by the airport, I do recommend AmericInn. I travel a LOT and this was probably the BEST CUSTOMER SERVICE that I can remember. Thank you Rachel!
Jen, Krysta, and Chris,
We are all happy to hear that we were able to help you guys out. It so get to hear about the staff helping guest out in every way that we can. Thank you for the nice words about the staff and the hotel that means a lot to us. We are all happy that you had a great thanksgiving and time with your family. We look forward to seeing you again in the future and thanks again for the kind words. Have a great day and happy holidays to you and your family.
Awesome place to stay and price was GREAT! Much nicer than the much more expensive hotel across the street from the airport. Rooms were well kept and clean. Service was awesome. Will definitely stay again and recommend to others.
Thank you so much for the nice words about the hotel and the staff at the hotel. We all thank you for staying with us and we are so happy that you had a great stay with us. We look forward to seeing you in the future. Thanks again and we all wish you and your family happy holidays and safe travels.
There were several of us that were rerouted to Des Moines on a flight from Denver to Cedar Rapids and were stranded at the Des Moines airport at 1:00 am (told by the airline we had to find our own way to Cedar Rapids at our own expense). We were calling around to find hotel ...
There were several of us that were rerouted to Des Moines on a flight from Denver to Cedar Rapids and were stranded at the Des Moines airport at 1:00 am (told by the airline we had to find our own way to Cedar Rapids at our own expense). We were calling around to find hotel rooms. Many of them were already full or their shuttle didn't run after mid-night (and there were no rental cars available). Americinn said they would pick us up. The gal (didn't get her name) was so nice - gave us a great price on a room, quickly checked us in, and went over the top in making us feel welcome. Likewise, the gal in the am was very personable. They provide a nice free breakfast - cereal, toast, waffles, eggs, sausage, biscuits and gravy, yogurt, and fresh fruit. It's more "budget-type" beds, pillows, etc but it is clean, and some awesome people work there!
Sorry to hear about the troubles you had with the airlines, I am happy to hear that the staff was so willing to make sure that you had a good night stay with us. With our 24 hour shuttle to and from the airport it helps out when things like this happen. We are so happy that we were able to help and make the best out of what happen. Glad to hear you all got to where you needed to get to and safely. Thanks again for the kind words and happy holidays to you and your families.
Hey, like always at the AmericInn hotels the staff was very friendly and efficient. But the price on this one was about 50% too high. Nice rooms, walking distance to many restaurants and groceries. Free shuttle to the airport.
We are glad to hear that you like are free shuttle to and from the airport and how close we are located to get a good meal. We want to say thanks for the kind words and hope to see you the next time your in town. Have a wonderful day and happy holidays from all of us at the hotel.
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