Des Moines Airport - Customer Review

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AmericInn Hotel & Suites Des Moines Airport

1920 Hackley Ave, Des Moines, IA  50315

Check In:

3:00 PM |

Check Out:

11:00 AM
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AmericInn Hotel & Suites Des Moines Airport

Very Good

5 Most Recent Reviews

Could definitely be better

The location of the hotel (stones throw from the airport) is the biggest USP of this hotel. There is an airport pick-up and drop if you inform ahead of time. The hotel rooms is equipped with a good speed wifi. Staff overall are very congenial. My biggest challenge was the ...

Oct 5, 2015

Very poor service!

As tempting as it is to write a long review, I'll keep it brief. Do not stay here. Why? 1. At check-in I felt I was a huge inconvenience. Never a smile or greeting from the front desk person, and he barely answered my questions. 2. After 3 requests for a wake up call and ea...

Sep 29, 2015

Pleasant Stay

I was greeted by Jean at the desk who was quick to have an answer to my every question and even printed out information for the restaurant that I wanted to go to. Rachel was very helpful in trying to get internet for my son's tablet. She also gave me a lot of help in choosi...

Sep 24, 2015

Late night rescue!

Great staff, very helpful and accommodating. I was rescued at 3 am from the airport by the hotel staff when the rental car company was closed. Thank you again. Clean safe rooms, friendly staff. I will return.

Sep 10, 2015

Not so great stay

No elevator! Although the 3 queen bed room was rare and we were looking forward to all staying together, it was horribly hot! No AC on so the room was sweltering. No help or staff at the front desk to request help. It took all night to cool down the room, about the time w...

Aug 23, 2015