Des Moines Airport - Customer Review

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AmericInn Hotel & Suites Des Moines Airport

1920 Hackley Ave, Des Moines, IA  50315

Check In:

3:00 PM |

Check Out:

11:00 AM
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AmericInn Hotel & Suites Des Moines Airport

Value
Rooms
Cleanliness
Service
Excellent
57
Very Good
53
Average
18
Poor
14
Terrible
14

5 Most Recent Reviews


Expired Yogurt

After my first nights stay I noticed the Yogurt in the breakfast area had expired dates. I brought up this fact to the staff on duty and they stated they had just put it out and were surprised. As I left they were discussing calling their supplier and removing the expired ...

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Jan 3, 2017

Americinn

Such a bittersweet review. The staff were beyond pleasant and helpful which was wonderful and really made our trip better however the conditions of the rooms far outweigh that. The first room we were taken to appeared clean, we unpacked and realized about 30 mins later that ...

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Dec 21, 2016

Park and fly

This place has a whole new look and the staff is wonderful. It had everything we needed to stay the night before an early flight out of DSM. The manager was wonderful, airport shuttle was prompt and courteous, everything worked out well. Will stay again.

Read management response to this review
Dec 12, 2016

Staff awesome!!

We have 2 criteria when booking a hotel when we go with the grand kids. One is a breakfast and the other is a pool. The breakfast was fine, the pool was closed. When we got there we were told the pool would probably open up the next morning or early afternoon. Then we were t...

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Nov 27, 2016

Nice staff, ok hotel

I stayed with my daughter for a weekend in September. When we checked in and entered our room, we noticed a very musty smell right away. We went to the front desk and the gentleman was very understanding and nice. He apologized and moved us to a new room. This room was bette...

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Oct 17, 2016