Grimes - Customer Review

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AmericInn Lodge & Suites Grimes

251 Gateway Circle, Grimes, IA  50111

Check In:

3:00 PM |

Check Out:

11:00 AM
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AmericInn Lodge & Suites Grimes

Value
Rooms
Cleanliness
Service
Excellent
40
Very Good
19
Average
4
Poor
9
Terrible
2

5 Most Recent Reviews


Grimes AmericInn - Wedding Guests

The out-of-town guest for my daughter's April 16 wedding stayed at the AmericInn in Grimes (8 rooms in all). It was great to have a place to all sit together in the evening in the bar area and not feel that we were disturbing anyone. One of the guest mentioned to me how ni...

Apr 21, 2016

To much chorine in pool

This is a very nice hotel. We have stayed there many times. For the most part staff is very friendly. It has a warm inviting lobby. The rooms look like they have been remodeled in the last few years. They will try to accommodate most needs. Just let them know. The only thing...

Read management response to this review
Mar 27, 2016

Mrs.

Hotel was a great place to stay, very accessible off highway. Room was great. The morning desk staff/breakfast crew was nonexistent . At 6:30 am, no regular coffee, last of the creamer, knives, and plates. Floor was very sticky. No one at the desk, had to ring for assistance...

Read management response to this review
Mar 15, 2016

Worst experience EVER

The manager was nonexistent. Staff was not trained properly on how to charge credit cards. Was charged incorrectly multiple times. Then three months after my stay they charged my card again. What a nightmare!!! Would never recommend staying at this hotel or trusting them wit...

Mar 1, 2016

Night before State wrestling with family!

Stayed here after being away for many years due to job relocation. Booked a room with my wife as we were meeting family members here for Iowa State wrestling tournament. We use to stay here with our team several years ago, and was still very impressed with the staff, ameni...

Read management response to this review
Feb 21, 2016