Grimes - Customer Review

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AmericInn Lodge & Suites Grimes

251 Gateway Circle, Grimes, IA  50111

Check In:

3:00 PM |

Check Out:

11:00 AM
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AmericInn Lodge & Suites Grimes

Value
Rooms
Cleanliness
Service
Excellent
28
Very Good
12
Average
3
Poor
8
Terrible
1

5 Most Recent Reviews


Recent stay for Family Wedding Weekend

The staff was most helpful during the reservation process and all the changes that were made to accommodate my family. Rooms were fine, breakfast was good, but most impressive was the staff at ll levels. The inn was booked for the entire weekend with weddings and ball tourna...

Apr 30, 2015

Exceptional Service; Good, not great rooms

The friendliness of the staff at this hotel is literally the best I have every had. They were warm & welcoming & accommodating all of our needs. The only issue was the rooms smelled a little & there were cigarette burns in our 'non-smoking' room bed spreads! :) But other tha...

Jan 6, 2015

I loved my stay at AmericInn

I had a lovely stay at the AmericInn. I look forward to visiting next year . Some hotel members come into your room without your okay. If you don't answer the door , then come in. At AmericInn, they respect you and don't come in unless you say it is okay. Me and my boyfriend...

Nov 11, 2014

No Servicing of Rooms after 9am; No Elevator

You better leave your room by 9am or your room won't get serviced. No elevator to 2nd floor, so if you have mobility issues, like my wife, tough luck. Better pray you can get a 1st floor room or you'll have to deal with the 15 steps to 2nd floor.

Read management response to this review
Nov 4, 2014

Not Bad But Not Great

Recently stayed a night at this hotel. It was a non-smoking room by signage. However, it was obviously smoked in based on the smell. The smoke detector was disconnect from the wall, which is tells me without a doubt someone had been smoking in the room. The carpet had no...

Read management response to this review
Oct 8, 2014