johnston - Customer Review

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AmericInn Hotel & Suites Johnston

5050 Merle Hay Road, Johnston, IA  50131

Check In:

3:00 PM |

Check Out:

11:00 AM
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AmericInn Hotel & Suites Johnston

Value
Rooms
Cleanliness
Service
Excellent
58
Very Good
34
Average
25
Poor
21
Terrible
15

5 Most Recent Reviews


Decent Hotel with Service Failures

Had to go to Des Moines during Iowa state fair week. Boy, do they jack up the prices to take advantage of the tourists! I get "supply and demand" but if you're going to gouge the public, you'd better give them a perfect stay. They failed in that regard. Guest rooms were ...

Aug 23, 2016

Short stay at the AmericInn

The complimentary breakfast was excellent. Very Organized, Neat, and there was plenty of food. Linda the hostess was especially friendly and helpful. We didn't arrive to breakfast until 9:45, and we were not rushed to leave by 10:00 when the breakfast was over. We will d...

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Aug 16, 2016

Amazingly helpful Front Desk staff

We had to switch rooms in the middle of two day stay in a sold out hotel, thanks to Keon at the Front Desk for making sure the transition was seamless and cause zero inconvenience to our tour party. Great work under pressure. Thank you!

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Aug 12, 2016

Always stay here!

We enjoy the variety of items (both hot and cold) available for the complimentary breakfast, and do appreciate the availability to make a cup of coffee in our room! The front desk person (Keon) was very friendly & courteous!

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Aug 11, 2016

Yick

We'll never go back!! Room 1 was "smoke free" yet stunk of living in an ashtray. We complained and then got switched to our second room - room 131 which was better but musty and damp. When we got into bed the sheets felt damp it was so humid. Maybe that explains the mold ...

Read management response to this review
Aug 7, 2016