johnston - Customer Review

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AmericInn Hotel & Suites Johnston

5050 Merle Hay Road, Johnston, IA  50131

Check In:

3:00 PM |

Check Out:

11:00 AM
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AmericInn Hotel & Suites Johnston

Value
Rooms
Cleanliness
Service
Excellent
75
Very Good
39
Average
28
Poor
22
Terrible
19

5 Most Recent Reviews


Amazing hotel with modern and family friendly feel.

I have stayed at other hotels, but AmericInn in Johnston IA by far goes above and beyond to make you feel comfortable. Their building is immaculate and modern. The rooms were great sized and smelled so fresh and were so clean. The customer service was above that I have ever ...

Mar 24, 2017

Excellent Stay - As Always

I stay at this Americinn at least one week every year while I am in town on a business trip. I came to this hotel after having a very bad experience with a different hotel a number of years ago. I've stayed ever since, because they always treat me so well. The hotel is cl...

Read management response to this review
Mar 6, 2017

The best service in Des Moines

The service at this hotel is second to none. Brooklyn, Barry and Brian do a fantastic job of taking care of their customers. We have been staying here for years and every time is great. We thank you guys for being so consistent. We know exactly what we are getting every time...

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Feb 23, 2017

Excellent Staff - Front Desk

I did not stay at this location but I did stop by to confirm some dates that I have booked for some family that are coming to Iowa for a wedding. I was getting in a friendly manner and they were ready to help. Both Brooklyn and and Barry answered all my questions and made ...

Read management response to this review
Feb 15, 2017

Great Hotel

I have been staying here every time I come to the Des Moines area since 2010. I have never had a bad experience. The staff has always been very accommodating and helpful. I strongly recommend this hotel to anyone looking for comfort, value and a sense of home

Read management response to this review
Jan 13, 2017