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1100 N Grand Ave ,
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Staff was very nice, prices were reasonable, the room smelled odd when first entering but was very clean. The TV was difficult to operate. Breakfast was very good with good selection. Would most definitely stay here again.
Just a short distance from Hwy 218 (380). This inn is newly remodeled with pool and nice breakfast. Friendly staff during our 3 day stay. For rural Iowa, the stay is quite satisfactory and I doubt you'd be disappointed. Large Walmart across the street.
Excellent customer service from each and every person at this hotel earns the 5 star rating from me today. Traveling late at night I called to see if they had a room available and they did so 30 minutes later we were checking in. The night gal was kind and efficient. We were...
Excellent customer service from each and every person at this hotel earns the 5 star rating from me today. Traveling late at night I called to see if they had a room available and they did so 30 minutes later we were checking in. The night gal was kind and efficient. We were traveling with our pup and our room was on an end right next to the outside door which provided easy access when needed.
The next morning the breakfast gal and the front desk gal were so very nice and friendly. Our room was comfortable and I loved the fact that the waffle maker had four small individual waffles so I could just pour 2/4 and not waste what I wouldn't eat.
But the absolute BEST part of this hotel was Cindy. She went above and beyond for me. What you think will never happen to you...leave your laptop behind...happened to me. Yes, 4 hours down the road I realized I had left my brand new laptop in the room! I called and talked to Cindy who offered to take my laptop to FedEx and send it to me! And since we were on our way to Florida for a two week stay and I needed the laptop I was thrilled to not have to turn around and drive 4 hours back just to fetch it. I gave her my credit card info and address and she took it to FedEx and got it shipped out that very afternoon! AMAZING! And she sent me an email with the Fed Ex confirmation number. She was so nice and so thoughtful and she saved me! I can't thank her and the rest of the crew at the Americinn in Mt Pleasant, IA.
So if you're traveling through Mt Pleasant and need a place to stay, please visit the Americinn! You'll be glad you did! Just remember your computer!
Great hotel for the price, wish the hot tub worked. Room was clean when we arrived, but stayed 3 days and nobody even vacuumed. Staff was great except for one lady that seemed rushed and was kind of rude. Overall, it was a good stay.
Stayed on a weeknight and arrived late after 10 PM. The desk lady was pleasant and did a good job as was the rest of the staff the following day. The rooms were clean and adequate for what I expect out of an Americinn and the breakfast was in line for other ones I've visited...
Stayed on a weeknight and arrived late after 10 PM. The desk lady was pleasant and did a good job as was the rest of the staff the following day. The rooms were clean and adequate for what I expect out of an Americinn and the breakfast was in line for other ones I've visited.
My disappointment comes down to a few things. First off, the pool is still out of order. I say still because other reviews indicate that it's been this way for a while. That is one of the reasons why I picked it in the first place. Another problem I had was the fact that I am an Americinn Elite member. I stay at plenty of these hotels in this chain. There was no welcome bag as usual, no free room upgrade (if available, but the hotel was half full judging by the parking, so I'm guessing there was options). No nothing. Why do I bother to be an Elite member if I don't receive anything out of it?
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