Muscatine - Customer Review

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AmericInn Lodge & Suites Muscatine

3115 Hwy 61 North, Muscatine, IA  52761

Check In:

3:00 PM |

Check Out:

11:00 AM
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AmericInn Lodge & Suites Muscatine

Value
Rooms
Cleanliness
Service
Excellent
26
Very Good
24
Average
15
Poor
11
Terrible
4

5 Most Recent Reviews


Nice place to stay

My room was clean and nice and the price was very reasonable. Everything worked in my room. Breakfast in the morning had plenty of items to chose from. The hotel has been updated and is modern inside.

Feb 12, 2016

Friendly staff

Hotel staff was very friendly, helpful especially with the fitness room. When the cleaning staff was ready to clean my room I had a bad headache and she asked if she could just provide towels and anything else I needed so I could rest. she was very empathic

Feb 5, 2016

Poor Service from Management

Arrived at 6:30 PM on a Friday night to be told they overbooked the hotel and they had no rooms available for us. We had booked 4 rooms a month before and didn't even receive a call that we wouldn't have a room when we got there. After an hour of standing around they said th...

Read management response to this review
Jan 27, 2016

Muscatine's AmericInn

I recently made reservations for a weekend stay at the AmericInn Lodge and Suites in Muscatine, IA. Upon entry to the lobby it appeared to be a nice comfortable hotel. That was about where it stopped. I will say the room was comfortable, but it needed a lot of work to get it...

Read management response to this review
Jan 20, 2016

Overbooking mishap

When arriving at the hotel it was discovered that they had overbooked the hotel and that they did not have a room for me and my family. I was then told that they would put us up in another hotel and would be taking care of the charges because of my inconveniences and trouble...

Read management response to this review
Jan 19, 2016