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222 West Second Street,
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Very easy and pleasant reservation and check in/check out procedure. Property clean and seems to be continually updated. Breakfast was great....biscuits and gravy. Centrally located, and right next door to Enterprise!! Will stay here whenever we visit Ottumwa!
We are so glad that you enjoyed our stay and noticed our recent updates. We like to keep things fresh and new for our guests. Please come back and stay with us again anytime!
I was pleasantly surprised at the inside of this hotel compared to the outside. It looked fine from the outside but the inside was quite a pleasant surprise. The rooms were very clean, well furnished. and everything worked the way it should.
Thank you for staying with us. We are glad that you enjoyed our new furnishings. Please come back and stay with us anytime.
My wife and I stayed at AmericInn of Ottumwa, IA on Friday 2/17/17. We were in town for a wedding and most of the families stayed at the AmericInn. The facilities were very nice, well maintained and well suited to handle our large group. The lobby are was very nice, clean an...
My wife and I stayed at AmericInn of Ottumwa, IA on Friday 2/17/17. We were in town for a wedding and most of the families stayed at the AmericInn. The facilities were very nice, well maintained and well suited to handle our large group. The lobby are was very nice, clean and had a great wide open feel to it with a neat stair case leading up to the second floor. The hotel staff were very nice and helpful with directions around town and advice for us out-of-towners.
The room was clean and smelled very nice. It was a little bit smaller than other suite style hotel rooms we've stayed at in the past but had all of the typical amenities; mini fridge, microwave, coffee maker, etc.
The complimentary full breakfast had a wide selection of delicious items including meats, eggs, breads, juices and waffles. It was equal to and even better than a lot of the larger hotels we've stayed at.
Overall we were very satisfied with our stay at AmericInn and will definitely stay here again if we ever make it back to Ottumwa.
Thank you so much for your review. We are so glad that your family chose to spend time with us. Please come back and stay again anytime.
We stayed here over Christmas, and while I still think this is the best overall value for a hotel in Ottumwa, I will say that the quality of stay has gone down over our last 3-4 times. The pool here is awesome, but it had some cleanliness issues, there were clearly some cle...
We stayed here over Christmas, and while I still think this is the best overall value for a hotel in Ottumwa, I will say that the quality of stay has gone down over our last 3-4 times. The pool here is awesome, but it had some cleanliness issues, there were clearly some cleaning/filtration issues in the pool, and the general pool area needed a good hose down. The bathroom was not clean in the pool area (or in our room really), and no towels. The bed quality is good, and the room we usually stay in, 204, the ones above the front desk, are usually quite well appointed and one has a hot tub which we did utilize and worked well. However, the light fixtures in the rooms needed cleaned and updated. Breakfast is usually exceptionally good here, but the number of items available was down this time. The train noise you always need to be aware of, if you are a light sleeper, it will wake you. My kids complained of noise from the lobby as they slept in front room. Overall we will likely be back, but looking forward to an update and some housekeeping upgrades.
Thank you so much for your feedback. We are glad that you appreciated the value of the AmericInn. We are glad you stayed here with us over the holidays. The issues with the bathrooms and pool areas are being addressed. We apologize for that, and please never hesitate to let management know of anything you find less than satisfactory at the time. Also, some thing you will be glad to know, the quiet zone ordinance will soon be in effect so those trains won't be waking anyone up anymore. We are excited for this improvement to the downtown area. Please let us know anything else we can do to make your stay more comfortable, and come back again anytime.
The hotel and the room were nice. Pool was booked for 8 hours on a Saturday afternoon so it was unavailable for guests to use. Spoke to 3 different staff members, including the manager, about the pool being booked and unavailable by 17+ older kids having a birthday party. ...
The hotel and the room were nice. Pool was booked for 8 hours on a Saturday afternoon so it was unavailable for guests to use. Spoke to 3 different staff members, including the manager, about the pool being booked and unavailable by 17+ older kids having a birthday party. All 3 staff members gave me a different story as to why they had a party booked on a holiday travel Saturday afternoon. One staff member said "we book parties at the pool every Friday and Saturday".
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