1005 13th Street SW,
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Excellent location. Front desk person provided mapquest directions to local factory with out being asked.
Very helpful. Breakfast was excellent. Room was more spacious than many. Check in and check out was fine..
Thank you very much for your kind words. Whether you are in Spencer for business, leisure, or any other reason we would love for you to give us a shot to earn your business.
This was my second stay here at this AmericInn. Both times it was due to a snowstorm that kept me from driving home. The room - both times - were very nice. I know - if this weather turns bad again - I will be staying here again!
It is so good to hear that we were able to provide a nice room for you when you couldn't make it home. We always have hot chocolate, hot apple cider, or the best 24 hour hot tea & coffee bar around to warm you up. Best part is it doesn't cost you any extra to grab that hot drink and snuggle in by the fireplace and let it snow! Thanks for staying with us see you next winter.
A nice and comfortable facility. The staff was very friendly and helpful. I would stay at this property again if it was not for the Holiday Inn Express across the street.. I usually stay at the Holiday Inn, but I was not aware of one being located in Spencer, IA.
I've been to this property before, years ago, and there's a brand new hotel from a different chain just across the street now. Still, I decided to go back, and I'm glad I did. We had the best front-desk staffer, originally from Tennessee, I think -- Kelly. She was all tha...
I've been to this property before, years ago, and there's a brand new hotel from a different chain just across the street now. Still, I decided to go back, and I'm glad I did. We had the best front-desk staffer, originally from Tennessee, I think -- Kelly. She was all that "southern hospitality" is rumored to be; absolutely outstanding at "front of house." The GM and staff there have done a great job keeping this simple property current, clean, and efficient, exactly what I like when traveling.
Thank you so much for taking your time to review our property. I am so glad that you made the right decision and stayed with us. We work hard everyday to deliver the best customer service that we can. I will be sure to pass on your comments to Kelly, I am sure it will make her day. We have several plans to continue to refresh our property in 2016 so be sure to come back and check it out. Thanks for staying with us Bill. We appreciate you and your business.
great sleeping conditions,however,tv service is unique and without instructions,whoever laid out the bathroom and vanity area didn't realize you could injure someone by opening the door when someone was at the mirror and finally we found a bottle cap from a previous resident...
great sleeping conditions,however,tv service is unique and without instructions,whoever laid out the bathroom and vanity area didn't realize you could injure someone by opening the door when someone was at the mirror and finally we found a bottle cap from a previous resident on the floor.
I am so glad to hear that you felt you had great sleeping conditions. Many of our guests love our quiet rooms and comfy beds. I am not sure why you felt our t.v. was unique or needed special instruction but feel free to reach out to me anytime to discuss. I would also like to apologize for you finding a bottle cap in your room. We have very high standards when it comes to cleanliness and us missing a bottle cap certainly would not reflect this. Hopefully you will give us another chance if you are ever in the area to earn your business.
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