WestBurlington - Customer Review

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AmericInn West Burlington

628 S. Gear Ave., West Burlington, IA  52655

Check In:

3:00 PM |

Check Out:

11:00 AM
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AmericInn West Burlington

Value
Rooms
Cleanliness
Service
Excellent
13
Very Good
13
Average
10
Poor
17
Terrible
20

5 Most Recent Reviews


THE BEST IN BURLINGTON

I have lived in burington for 5 years and stayed in most of the hotels but none of the hotels i have stayed in top the Americ Inn in Burlington Iowa. there staff is so nice it was a little messy from the remodeling in the lobby but the room are very nice and modern the owner...

Jun 25, 2015

Old and not maintained well

No internet access as advertised, no elevator, hot tub not working, terrible lighting in the rooms, uncomfortable beds, musty/dusty smell throughout, expected towels, pillows, sheets, toiletries, coffee all missing upon check-in.

Read management response to this review
Jun 24, 2015

I was very pleased with the staff and rooms.

Trinity? Was her name very nice when we checked in...room was very clean smelled nice and fresh. Had no problems pool was clean breakfast was great. Stayed for the weekend and would definitely come back to stay again. Very nice staff and great mangers!

Read management response to this review
Feb 26, 2015

Prepayment

I made my reservation for Feb 6th & 7th. I checked my credit card statement and noticed that there was a charge pending for Americinn on 2/2/15 at which time I called the hotel and asked why there was a pending charge. I was told it's not an actual charge but just an pre-au...

Read management response to this review
Feb 5, 2015

Do NOT Stay Here!!!

This hotel has not been well maintained. There is paint off the walls, missing base boards in the bathrooms. The service was terrible. There were never towels for the pool area. When I checked out there was an unexplained charge.

Read management response to this review
Jan 7, 2015