Hailey - Guest Reviews

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AmericInn Lodge & Suites Hailey — Sun Valley

51 Cobblestone Lane, Hailey, ID  83333

Check In:

3:00 PM |

Check Out:

11:00 AM

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AmericInn Lodge & Suites Hailey — Sun Valley

Value
Rooms
Cleanliness
Service
Excellent
28
Very Good
23
Average
5
Poor
4
Terrible
2

5 Most Recent Reviews


Best place to stay in Hailey!

I have been consistently staying at this location for over 7 years. I have stayed here about 25 times and would recommend it to anyone. Clean, nice pool area, beautiful surroundings, great breakfast area with a fireplace even! So pretty.

Feb 27, 2015

If you care about food and fitness, not your best choice.

Room was acceptable relating to cleanliness except for the huge pet stain in the middle of the floor, bathroom and bed were clean. room was quiet but the fitness center is really not and the "hot breakfast" was nothing more than a continental breakfast with extras. I spent t...

Read management response to this review
Feb 17, 2015

Horrible customer service

The hotel itself is decent. The supervisor and front desk staff are poor and don't understand customer service. Items were stolen from our room and the front desk had no comment and no remorse. Don't leave any valuables unattended, as the staff will root through your belongi...

Read management response to this review
Jan 24, 2015

Great rooms poor breakfast

Hotel was quite, clean, comfortable beds. Pool looked nice but we didnt use it. Had a jacuzzi suite. Breakfast was poor. Have stayed at other americinns and breakfast was outstanding. Not the case here. Location was good if you want to be in haily.

Read management response to this review
Dec 27, 2014

Great location and very friendly staff

I had a night in Hailey this week for business. The people I was doing business with recommended the Hotel as it was literally five minutes from where we had to go. Both Alicia and Casey at the front desk were so nice. There customer service could not have been any better. ...

Dec 19, 2014