Hailey - Guest Reviews

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AmericInn Lodge & Suites Hailey — Sun Valley

51 Cobblestone Lane, Hailey, ID  83333

Check In:

3:00 PM |

Check Out:

11:00 AM

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AmericInn Lodge & Suites Hailey — Sun Valley

Value
Rooms
Cleanliness
Service
Excellent
27
Very Good
23
Average
4
Poor
4
Terrible
2

Horrible customer service

The hotel itself is decent. The supervisor and front desk staff are poor and don't understand customer service. Items were stolen from our room and the front desk had no comment and no remorse. Don't leave any valuables unattended, as the staff will root through your belongi...

Jan 24, 2015

Great rooms poor breakfast

Hotel was quite, clean, comfortable beds. Pool looked nice but we didnt use it. Had a jacuzzi suite. Breakfast was poor. Have stayed at other americinns and breakfast was outstanding. Not the case here. Location was good if you want to be in haily.

Dec 27, 2014

Great location and very friendly staff

I had a night in Hailey this week for business. The people I was doing business with recommended the Hotel as it was literally five minutes from where we had to go. Both Alicia and Casey at the front desk were so nice. There customer service could not have been any better. ...

Dec 19, 2014

stay in sun valley

The shower was amazing, great water pressure. The room was clean and the room was a nice size. The beds were comfortable. The exercise room only had two machines, not much to use. The pool was clean and had a nice set up.

Oct 30, 2014

Fall Getaway

Breakfast was excellent. We stayed in a suite and it was set up well. Plenty of space. The staff is not helpful or nice. They do not have any idea how to treat guests. Hotel is comfortable but we expected room and furnishings to be nicer considering the cost of the room...

Oct 23, 2014