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1050 Douglas Road,
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We were at this hotel for 5 nights and had a wonderful experience! ELLEN was there most of the time and was working very hard but always with a smile, gentle manner, and extremely helpful! If you are in this area this place is a great stay!
Thank you for your kind words "ShaneLewis" and especially for mentioning Ellen; she will be thrilled to know she made a difference in your recent stay with us. We are so happy to know your needs were met and that you had a relaxing time here. Have a most wonderful 2017!
We always stay at American in Oswego, IL. The rates are very reasonable, the rooms are comfortable and always very clean. It has a microwave, refrigerator and WI-FI. Their free breakfast is always very tasty and there are many items to choose from.
It was so kind of you "patriciafE33172L" to take the time to share your stay experience.
Our staff will be pleased to hear that you had a most comfortable time here. The
home-style breakfast is decidedly a great perk at our hotels and we are so glad you appreciated the wide variety of breakfast foods. We hope to see you all again!
This motel is my second home. Literally home away from home. I spend a great deal of my time in Oswego on business and I wouldn't stay anywhere else. The staff at this inn is the friendliest and most customer oriented I have ever had the pleasure to meet. The rooms are alwa...
This motel is my second home. Literally home away from home. I spend a great deal of my time in Oswego on business and I wouldn't stay anywhere else. The staff at this inn is the friendliest and most customer oriented I have ever had the pleasure to meet. The rooms are always clean. The lobby area is so warm and cozy that it can be difficult to get up and go to your room. The breakfast nook is always a good place to sit and visit with friends or just sit and have a nice hot cup of coffee and the biscuits and gravy or homemade waffles are always a great way to start the day. The pool, jacuzzi and sauna areas are a great place to relax after a stressful day. They have a nice exercise room to help you get your daily dose of fitness. There is also a guest laundry room and a local laundry and dry cleaner that picks up and delivers right to the Inn. The parking lot is good sized and there is a side parking lot that is very contractor friendly when you are pulling a trailer or equipment behind your vehicle. I noticed early on that the Oswego police department does routine checks on the parking areas to keep you and your property safe. There are numerous restaurants, bars and and retail establishments within walking distance. All in all I would recommend this Inn for business or leisure as well as being family friendly.
What wonderful compliments "tomhillhouse4" you have so eloquently written to our staff and hotel. We are so thrilled to know that you consider us a home away from home! Our staff will love reading this and please know how much we appreciate the time you set aside to write this. We do look forward to serving you again soon!
Stayed in Oswego on business and was pleasantly surprised how close the hotel was to great restaurants and some attraction. The cost was a little pricey but over all I was pleased. I was above the welcome desk in a suite and I felt like I was surrounded by smokers, the room ...
Stayed in Oswego on business and was pleasantly surprised how close the hotel was to great restaurants and some attraction. The cost was a little pricey but over all I was pleased. I was above the welcome desk in a suite and I felt like I was surrounded by smokers, the room would smell awful though out the night. I had issues with the internet and when I tried calling from the phone it would not work. The night time person did not seem to care that the phone did not work. But the morning/afternoon person was very nice and sweet. She apologized that the phone did not work. Over all I truly was happy with my stay and the Bed was Amazing!!!
"gailfriend2015" we so appreciate you taking time to provide some details on your stay with us. We are sorry for the frustration that our in-room phone caused you. This was indeed a simple fix however our delay in addressing it was concerning to us. Our staff are now aware of what to do when phones are problematic and I do thank you for helping us to better serve you by providing this vital feedback. We hope to see you again on your travels!
Stayed here for 4 days/nights. Typical AmericInn decor, which I find odd in a suburb of Chicago. (woodsy cabin decor) Bed was hard as a rock. Breakfast was similar to its competitors (Holiday Inn Express, Hampton). The "hot items" were pretty mediocre. (egg patty was cold, y...
Stayed here for 4 days/nights. Typical AmericInn decor, which I find odd in a suburb of Chicago. (woodsy cabin decor) Bed was hard as a rock. Breakfast was similar to its competitors (Holiday Inn Express, Hampton). The "hot items" were pretty mediocre. (egg patty was cold, yet burnt?) Our bathroom tub needed some upgrades, pretty worn and the drain stopper had to be removed to allow water to drain. Room was quiet and we had little road noise despite facing the front. Convenient location if you are visiting Oswego and I found the price to be reasonable. Nice location just off Route 34 and not too far from Route 30. Strip shopping center next door for some needs. All other needs can be satisfied within 1 mile of this hotel. Staff was efficient but not overly friendly. Wireless worked well in our room.
Thank you "bumpkin13" for your honest review of a recent stay with us. We appreciate your feedback regarding breakfast and will use it to more effectively monitor warm items. We certainly are saddened to hear that your stay did not meet to your satisfaction and welcome another opportunity to serve you and work hard for a more pleasing experience with us. Hotel upgrades are in process, be assured, and we again value your time in sharing with us.
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