Oswego - Guest Reviews

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AmericInn Lodge & Suites Oswego

1050 Douglas Road, Oswego, IL  60543

Check In:

3:00 PM |

Check Out:

11:00 AM

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AmericInn Lodge & Suites Oswego

Value
Rooms
Cleanliness
Service
Excellent
31
Very Good
11
Average
5
Poor
6
Terrible
6

5 Most Recent Reviews


Very Clean, Friendly Staff

We were traveling from two states away to this location for a party in a rented room inside the lodge. We arrived two hours too early for check-in, however, were told it would be absolutely no problem letting us in the room early. Which was great since we were traveling wi...

Read management response to this review
Mar 11, 2015

Bathroom problems & WiFi failed

The toilet stool wouldn't stop running. The staff's "fix" made it worse, so we were moved late into the evening to a less desireable room. The WiFi connection failed on two different nights. The staff was unable to fix that problem, too. Also, I literally broke the plastic k...

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Feb 9, 2015

Beware of daily rates for pool area

This is a nice hotel in a good location. The unfriendly staff at the front desk gives a horrible first impression. If you can get past that which we did it would still be worth staying but the pool area is available to the public which made it packed during xmas break child...

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Jan 7, 2015

Felt like home.

This place makes you feel like your at a Lodge with its fireplace in the lobby and comfortable couch and chairs to sit in while the fire burns in the fieldstone fireplace.Fresh coffee always available also right there.Best place we stayed on our trip for sure.Oh forgot to me...

Read management response to this review
Dec 3, 2014

Poor Staff Attitude

The hotel staff does not provide exceptional service. They are lazy and sometimes rude. We've stayed here multiple times and have always had a problem of some sort (broken toilet, phone not working, loud guests, being walked in on by staff in our room in the middle of the ...

Read management response to this review
Nov 4, 2014