Oswego - Guest Reviews

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AmericInn Lodge & Suites Oswego

1050 Douglas Road, Oswego, IL  60543

Check In:

3:00 PM |

Check Out:

11:00 AM
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AmericInn Lodge & Suites Oswego

Value
Rooms
Cleanliness
Service
Excellent
99
Very Good
28
Average
13
Poor
10
Terrible
11

5 Most Recent Reviews


Oswego Shines at AmericInn

Have you ever stayed at a Hotel where the dining area is little larger than a closet? Well that isn't the way it is at the AmericInn. Not only is the dining area large and well appointed, but it serves a complete breakfast free of charge. Not just cereal, but sausage, bac...

Read management response to this review
Mar 8, 2017

Ok for one night.

Room was clean. However, the elevator was out of order all weekend. Staff was aware of the problem. Staff was very courteous and friendly. The area was close to many stores and restaurants. It served the purpose for a one-night stay.

Read management response to this review
Mar 6, 2017

Terrible Service/Poor Management

Terrible customer service and poor management. They gave us a pet-friendly room that we did not want and would not let us change rooms. We LOVE pets but this particular room was not clean and had an unpleasant smell. We were very disappointed they wouldn't allow us to change...

Read management response to this review
Mar 5, 2017

Birthday party

We had my daughter's 8th birthday in the Hospitality room(right next to pool). We had use of the indoor pool there.The hotel is nice, clean, and quiet. I had never been in it since I live right in the area, but I do recommend it. Staff is friendly & helpful. Our party was gr...

Read management response to this review
Feb 5, 2017

Great Stay!!

We were at this hotel for 5 nights and had a wonderful experience! ELLEN was there most of the time and was working very hard but always with a smile, gentle manner, and extremely helpful! If you are in this area this place is a great stay!

Read management response to this review
Dec 31, 2016