Charlevoix - Customer Review

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AmericInn Lodge & Suites Charlevoix

11800 US 31 North, Charlevoix, MI  49720

Check In:

3:00 PM |

Check Out:

11:00 AM
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AmericInn Lodge & Suites Charlevoix

Value
Rooms
Cleanliness
Service
Excellent
174
Very Good
72
Average
22
Poor
12
Terrible
10

5 Most Recent Reviews


Basic accomodations but superlative staff

It was my second time staying in Charlevoix for business and I am happy that they have a warm smile and understanding nature. I had problems with my reservation and getting into WiFi and the lady on duty was superb. I am glad that for a reasonable price you can have a pleasa...

Nov 30, 2016

Nice place

My husband and I were in town overnight. It is a nice place to stay. It is affordable, clean, and the staff was friendly. The pool was a nice temp and the hot tub was very relaxing. Breakfast pastries were ok. My only negative was that the water temp in the shower in the mor...

Nov 14, 2016

The nicest hotel staff I've ever experienced.

I was immediately impressed from the moment I walked in. The hotel looks newer and is very stylish while remaining very affordable. I checked in, dropped off my bags and immediately left for dinner. When I got back to my room, which was very clean, the gentleman in the nex...

Nov 14, 2016

poor experience

Staff was not friendly and unprofessional, We witnessed many of the staff members with their children at work. As young a under a year old. It wasn't a one time occasion. The kids were always seen there. Also, the beds were very hard and uncomfortable.

Nov 14, 2016

Love this place. So convenient to take short day trips or just stay put.

Rooms are always clean and updated, breakfast is perfect and the help is always so polite and pleasant. There is coffee and tea 24/7 along with a book exchange if you need some reading material. We have been there now for several years and so glad we found it.

Nov 1, 2016