Douglas - Customer Review

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AmericInn Lodge & Suites Saugatuck — Douglas

2905 Blue Star Highway, Douglas, MI  49406

Check In:

3:00 PM |

Check Out:

11:00 AM
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AmericInn Lodge & Suites Saugatuck — Douglas

Value
Rooms
Cleanliness
Service
Excellent
65
Very Good
50
Average
31
Poor
17
Terrible
14

5 Most Recent Reviews


Overpriced but convenient location

I was expected something a little nicer/fancier for what I paid. It's an average hotel with average rooms. The pool/hot tub area was very nice. And I really liked our little garden view out of our room (and the windows actually open!). The price was astronomical, though. An...

Sep 26, 2016

Great friendly staff

Friendly staff that is very knowledgeable about the area. They offer guests a 10% discount for the Saugatuck brewery across the street. They have a clean pool and hot tub. The breakfast is hot and excellent. The rooms are cozy clean and very comfortable. They have a ski l...

Sep 16, 2016

Pleasant stay, great location

We headed to Saugatuk last minute and booked a room on our drive. They were accommodating and professional and checked us in as soon as we arrived. Room was simple and comfortable for a family of 5. The pool was visibly dirty and there were some residual stains on the pillo...

Sep 12, 2016

Musty smelling room

We had a large group stay at this hotel. The group rate was good but the hotel is old and dirty and in need of a major cleaning. My room smelled musty and if I didn't turn the air conditioning up on high, I couldn't breath. My head was stuffed every morning. The staff was ni...

Sep 10, 2016

Close to Douglas and Saugatuck

What I liked about the AmericInn: the bedding and pillows were surprisingly very comfortable. We brought our dog (they have several dog friendly rooms) and no one bothered us. The water pressure in the shower was awesome. The air conditioner in the room worked great. There w...

Read management response to this review
Aug 23, 2016