Douglas - Customer Review

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AmericInn Lodge & Suites Saugatuck — Douglas

2905 Blue Star Highway, Douglas, MI  49406

Check In:

3:00 PM |

Check Out:

11:00 AM
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AmericInn Lodge & Suites Saugatuck — Douglas

Value
Rooms
Cleanliness
Service
Excellent
67
Very Good
52
Average
32
Poor
21
Terrible
15

5 Most Recent Reviews


Prime Property on the Decline

Our past favorite Saugatuck hotel is not what it once was. It has been several years since our family has stayed at The Americinn. We made a quick visit last October of 2016. The staff was very friendly, while making the reservation, and at check-in. We were warned that ...

Read management response to this review
Dec 4, 2016

Stop over in Douglas

We booked a room last minute at the AmercInn in Douglas. The lady at reception was as sweet as could be! The room was clean, the bed comfortable and the best part was how quiet it was. We didn't hear any of our neighbors and got a good night's sleep. Breakfast the next morni...

Nov 21, 2016

On the cusp of becoming a 1 star hotel

Arrived for a girls long weekend on Thursday. The room looked passable, no refrigerator. Was looking forward to the hot tub and pool. Unfortunately, both were dirty. There was quite a bit of dirt at the bottom of the pool and at the water level that required cleaning! Ho...

Nov 1, 2016

Nice visit

The pool was nice, although the hot tub was broken. Great apple cider/tea/coffee out for guests. Breakfast was nice and hearty. Beds were comfortable. Overall, a very nice stay. We appreciate the late checkout since we got in late.

Oct 19, 2016

Quiet, cozy hotel with great customer service!

A friend and I chose this hotel for a one-night trip to Saugatuck, and we couldn't have picked a better choice given the circumstances. Our room was clean, quiet and comfortable, and the breakfast was a great start to the day. We especially liked the cozy lobby setting for ...

Oct 19, 2016