Kalamazoo - Customer Review

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AmericInn Hotel & Suites Kalamazoo

1550 E. Kilgore Road, Kalamazoo, MI  49001

Check In:

3:00 PM |

Check Out:

11:00 AM

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AmericInn Hotel & Suites Kalamazoo

Value
Rooms
Cleanliness
Service
Excellent
54
Very Good
43
Average
11
Poor
10
Terrible
7

Poor at every level

The coffee in the room tasted like dirty towels (I wonder how they clean this?). "I'm sorry" was the response from the staff. Cold shower in the am. "The hotel was full" was the response from the staff. Witnessed a nasty confrontation from "manager" (older Indian gent) w/ an...

Oct 26, 2014

Overnight stay was ok.

Suggest that the hotel have their housekeeping staff vacuum better in the guest rooms, needed more attention than it was getting. Other than that the stay was fine, bed comfortable, TV fine, Internet fine, bathroom clean, supplies good. Breakfast was average.

Read management response to this review
Oct 20, 2014

Nice hotel for the $

Stayed at this hotel during a college reunion get together with classmates. Friendly staff except when wanted to check-in early. Difficult hotel to find. Clean rooms and good breakfast. Was a great value for the $$

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Oct 13, 2014

Very nice place to stay

Great place to stay for the price. Only negative thing is they didn't have a washer and dryer. We were there for a soccer tourney and needed to wash uniforms. There was not any where to sit and eat due to there also being a softball team at the hotel.

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Oct 7, 2014

Good Budget Hotel

This was formerly a Hampton Inn and it still has the look and feel of a Hampton Inn. The staff is courteous and the facility is well maintained. Breakfast is good but unlike Hampton, they do not serve real oatmeal (small point). Cookies are put out in the evening. We will st...

Read management response to this review
Sep 30, 2014