Kalamazoo - Customer Review

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AmericInn Hotel & Suites Kalamazoo

1550 E. Kilgore Road, Kalamazoo, MI  49001

Check In:

3:00 PM |

Check Out:

11:00 AM
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AmericInn Hotel & Suites Kalamazoo

Value
Rooms
Cleanliness
Service
Excellent
80
Very Good
60
Average
19
Poor
19
Terrible
9

5 Most Recent Reviews


Rude desk personnel, only bad AmericInn experience I have had in over 12 cities.

Staff did not honor my stated need to have adjoining rooms. Made it clear we were one large family and was assured on the phone that we would room next to each other to find out upon arrival that they didn't save adjoining rooms for us. Also, asked permission to have a fami...

Aug 8, 2016

Weekend Adventure

I used Trip Advisor to book our 2 night stay in Kalamazoo. The AmericInn is a great place. It is clean and comfortable. The breakfast was great with a big variety of items to choose from. Ivy is Amazing. She keeps the breakfast area going- she is constantly in motion making ...

Aug 7, 2016

I had such an excellent stay (4days) the staff were very attentive, friendly.

The room was great, the beds were awesome!! Great all around place to stay. Anything that I needed was quickly seen to. Breakfast was great, love the sausage and all the rest of my free breakfast. Ivy does such a good job of keeping the area clean, and Randy was quick to fi...

Jul 20, 2016

Inattentive and Rude

We stayed at this hotel one night. check in was fine and the rooms were what you would expect. The trouble began in the evening when I called the front desk to ask for a few more pillows. I had to call three times. The first time the phone just rang, second time I was on hol...

Jun 28, 2016

Excellent beds! Polite and helpful Manager: Ash Patel; good all around stay

This is a great place to stay for the $$. The beds were FANTASTIC. At first, the room we were assigned was hot -- the A/C unit was not working properly--and the room smelled like wet dog. Ash Patel was quick to reassign us into another room and personally delivered the key...

Jun 20, 2016