Kalamazoo - Customer Review

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AmericInn Hotel & Suites Kalamazoo

1550 E. Kilgore Road, Kalamazoo, MI  49001

Check In:

3:00 PM |

Check Out:

11:00 AM
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AmericInn Hotel & Suites Kalamazoo

Value
Rooms
Cleanliness
Service
Excellent
69
Very Good
53
Average
15
Poor
14
Terrible
8

5 Most Recent Reviews


Comfortable and clean

Rooms are very comfortable and clean, staff very friendly. Only issue was the hot tub being out of order. That would have been a nice way to relax after a full day of walking the zoo. Didn't do breakfast we chose to go out to eat but was very clean and lots of options.

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Jul 28, 2015

Very clean place to stay but.....

I would rate this a very good hotel except for the service. Upon arrival the evening clerk gave terrible service. We were 2 adults and 3 kids and the room had a King size bed and a pullout bed/couch. There wasn't enough pillows for all of us and no blanket for the pullout....

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Jul 24, 2015

Great Hotel

Great place to stay, Friendly and helpful staff. I needed to change my reservation. No Problem at all. Room was clean and welcoming. I'd go back to this place in an instant. The Kalamazoo Area is a great place to visit. We used their bicycle trails. ...

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Jul 24, 2015

Anniversary wine fun

It was a relaxing stay. .clean...quiet and very professional. The continental breakfast was hot and very good. It is conveniently located off hwy 94. We toured the Henderson castle with wine tasting. Overall good experience.

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Jul 23, 2015

Bad service

The hot tub was all torn apart and not in working order. The AC in the room didn't work. I told the front desk guy and he came up to the room to check it out. He agreed the air wasn't working and said "its not like its hot air". I told him I expect to be discounted and h...

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Jul 17, 2015