Kalamazoo - Customer Review

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AmericInn Hotel & Suites Kalamazoo

1550 E. Kilgore Road, Kalamazoo, MI  49001

Check In:

3:00 PM |

Check Out:

11:00 AM
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AmericInn Hotel & Suites Kalamazoo

Value
Rooms
Cleanliness
Service
Excellent
70
Very Good
53
Average
15
Poor
15
Terrible
8

5 Most Recent Reviews


Just excellent, immaculate!

Great hotel experience, Super clean, great friendly service, double queen room, Brand new. pool, breakfast. Elevator. internet. Going to stay 1 night but so nice stayed 2. Quiet, not crowded. Great price compared to some other Americinn's. Only thing lacking was refrig in ro...

Aug 27, 2015

Staff not proactive

Two problems with our stay When we arrived, the room was not ready. The bedsheets were still mussed up by somebody else, and there were towels all of the floor in the bathroom. We were given a different room, so that helped... in the end we got the room we wanted, and the...

Aug 14, 2015

Comfortable and clean

Rooms are very comfortable and clean, staff very friendly. Only issue was the hot tub being out of order. That would have been a nice way to relax after a full day of walking the zoo. Didn't do breakfast we chose to go out to eat but was very clean and lots of options.

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Jul 28, 2015

Very clean place to stay but.....

I would rate this a very good hotel except for the service. Upon arrival the evening clerk gave terrible service. We were 2 adults and 3 kids and the room had a King size bed and a pullout bed/couch. There wasn't enough pillows for all of us and no blanket for the pullout....

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Jul 24, 2015

Great Hotel

Great place to stay, Friendly and helpful staff. I needed to change my reservation. No Problem at all. Room was clean and welcoming. I'd go back to this place in an instant. The Kalamazoo Area is a great place to visit. We used their bicycle trails. ...

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Jul 24, 2015