Kalamazoo - Customer Review

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  • Hotel Front Desk:

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AmericInn Hotel & Suites Kalamazoo

1550 E. Kilgore Road, Kalamazoo, MI  49001

Check In:

3:00 PM |

Check Out:

11:00 AM
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AmericInn Hotel & Suites Kalamazoo

Value
Rooms
Cleanliness
Service
Excellent
81
Very Good
60
Average
19
Poor
19
Terrible
10

5 Most Recent Reviews


Ash Patel, Owner, was rude, doesn't like Americans

Have stayed in the past, but this time I was dumbfounded when Ash Patel, who is not the manager, but the owner let me know he was better than I because he was from Great Britain - doesn't like Americans. Doesn't know how to be professional. We are a group of 17 and have st...

Sep 13, 2016

Great location, comfy beds, good breakfast

Facillities were good, pool was nice (hot spa out of service), breakfast was good, manager was great. The location is next to I-94 and Portage street, so super convenient to all location ,but front rooms can be noisey.

Aug 23, 2016

Rude desk personnel, only bad AmericInn experience I have had in over 12 cities.

Staff did not honor my stated need to have adjoining rooms. Made it clear we were one large family and was assured on the phone that we would room next to each other to find out upon arrival that they didn't save adjoining rooms for us. Also, asked permission to have a fami...

Aug 8, 2016

Weekend Adventure

I used Trip Advisor to book our 2 night stay in Kalamazoo. The AmericInn is a great place. It is clean and comfortable. The breakfast was great with a big variety of items to choose from. Ivy is Amazing. She keeps the breakfast area going- she is constantly in motion making ...

Aug 7, 2016

I had such an excellent stay (4days) the staff were very attentive, friendly.

The room was great, the beds were awesome!! Great all around place to stay. Anything that I needed was quickly seen to. Breakfast was great, love the sausage and all the rest of my free breakfast. Ivy does such a good job of keeping the area clean, and Randy was quick to fi...

Jul 20, 2016