Kalamazoo - Customer Review

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AmericInn Hotel & Suites Kalamazoo

1550 E. Kilgore Road, Kalamazoo, MI  49001

Check In:

3:00 PM |

Check Out:

11:00 AM

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AmericInn Hotel & Suites Kalamazoo

Value
Rooms
Cleanliness
Service
Excellent
65
Very Good
48
Average
12
Poor
13
Terrible
7

5 Most Recent Reviews


very friendly and helpful staff

I showed up very late and very exhausted. The woman behind the desk was quite pleasant and helpful in getting me a last minute room at an affordable price. No fuss no muss, check in probably took less than three minutes. She even offered to open the pool after she'd already ...

Apr 26, 2015

Disappointing "Staycation"

We rented a room here because we planned to go to the Kalamazoo air zoo, then go to the hotel to swim and go in the hot tub for part of my kids' spring break staycation. We were very disappointed to find out the pool had just been treated with chemicals and was completely g...

Read management response to this review
Apr 15, 2015

Great Place at a Great Rate

This was our first time at an AmericInn and we were very impressed. The friendly and accomidating staff, the room and comfortable bed made our staff very enjoyable. We definately stay at the motel again.

Read management response to this review
Apr 4, 2015

Outstanding Value

For the price, you cannot beat this facility. The staff is helpful, courteous and professional. They go out of their way to make the stay as seamless as possible. If anything does happen to go wrong, they make it right! No discussion, no issues; they just take care of i...

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Apr 3, 2015

Comfy beds clean room

I stayed there Friday night. Planned to stay whole weekend but I was with my 2 kids and one got sick (nothing to do with hotel) so we checked out a day early. Staff was extremely nice about us checking out early. Hotel was clean and beds were very comfortable. Breakfast Satu...

Read management response to this review
Mar 29, 2015