Alexandria - Customer Review

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  • Hotel Front Desk:

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AmericInn Lodge & Suites Alexandria

4520 Highway 29 South, Alexandria, MN  56308

Check In:

3:00 PM |

Check Out:

11:00 AM
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AmericInn Lodge & Suites Alexandria

Value
Rooms
Cleanliness
Service
Excellent
35
Very Good
29
Average
12
Poor
5
Terrible
8

5 Most Recent Reviews


awesome til the last day

We were just at this hotel for a 13 day stay... We love the chain so when traveling its a no brainer to look for the sign. The front desk girl Mandy, the GM Nicole and one of the housekeepers were all superb friendly and extremely helpful. We loved the extended time for brea...

Aug 28, 2015

2 day stay for "Heart Of The Lakes" RBA Show

Very friendly staff, easy parking, close to Walmart, Target and gas stations, pool is small but clean. Room had some to be desired, was quiet but we had a jucuzzi suite and the tile around the jucuzzi was broken and the fridge didn't keep things very cold, also there was no ...

Aug 24, 2015

Nice room and location

We were in town for one night. The hotel is easy to find just off the interstate. Plenty of shopping and food nearby. We were able to check in an hour early. The hotel was booked full but it was never noisy or seemed crowded. Our room was quiet and clean. We needed a taxi la...

Aug 22, 2015

Poor customer service and room needs updating.

Requested a first floor room and was told the evening prior to check-in that the room would be available. When checking-in the front desk employee did not welcome us, no smiles and informed us we did not get a first floor room. With no elevator my ailing father is unable to ...

Read management response to this review
Aug 9, 2015

weekend getaway

The only reason they get any rating is because of the waffles. the air conditioner cover was broken so it rattled so loud you couldn't sleep with it on. When it wasn't on the room smelt damp and musty. The toilet ran almost constantly. the walls are so thin you could hear...

Jul 23, 2015