Alexandria - Customer Review

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AmericInn Lodge & Suites Alexandria

4520 Highway 29 South, Alexandria, MN  56308

Check In:

3:00 PM |

Check Out:

11:00 AM
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AmericInn Lodge & Suites Alexandria

Value
Rooms
Cleanliness
Service
Excellent
42
Very Good
34
Average
14
Poor
6
Terrible
9

5 Most Recent Reviews


Friendly, clean, comfortable stay in Alexandria

The front desk staff was excellent. Amanda was working both nights I stayed and was super helpful and friendly. I overheard her helping customers on the phone and she was very upbeat and service oriented with them as well. It had been a long day so the great service reall...

Jun 29, 2016

Clean Clean Clean!

Even the corners are clean! We came in on a sunday night without a reservation and they were so nice to find a room for us quickly. The front desk staff pointed out some of the amenities. We enjoyed the pool. Breakfast was great. Very pleasant stay.

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Jun 23, 2016

Poor customer service.

Disappointed that several people seeking a room were turned away due to a full hotel when we offered to give up our second night stay (to stay with family). The hotel refused to let us off the 2nd night even knowing people NEEDED a room! It seems easy enough to charge us for...

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Jun 11, 2016

Newly renovated and great value for our family

The newly renovated AmericInn in Alexandria was a great value for the quality of our one night stay. The hotel was beautifully decorated and the guest rooms were comfortable and cozy. I was very pleased with the friendly hotel reservation agent when I called to make reserva...

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Jun 10, 2016

Clean and comfortable

Noticeable updates in an older hotel. Check in was quick, easy and friendly. Pool area was nice but is open to public for a fee. Some common areas needed attention, the stairs liked like they hadn't been vacuumed in several days and back door lock wasn't functioning proper...

Jun 3, 2016