Burnsville - Customer Review

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AmericInn Burnsville

14331 Nicollet Court, Burnsville, MN  55306

Check In:

3:00 PM |

Check Out:

11:00 AM

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AmericInn Burnsville

Value
Rooms
Cleanliness
Service
Excellent
7
Very Good
2
Average
6
Poor
13
Terrible
16

NOT RECOMMENDED

I would NOT recommend this hotel to anyone. We were checked into an occupied room, 1 of 4 phones worked (had 4 rooms), over 1/2 the lights in the hall didn't work, smoke detector was missing....aweful.

Nov 10, 2014

Trip from h***

What can we say? Upon arrival we turned on vanity water for a drink, water ran black as coal. No phone in the room, and only two hangers. Minimal exterior security lighting, most were inoperative. No locks on exterior doors. No hot water (and no shower), and no breakfast in...

Nov 10, 2014

Comfortable Stay

We were comfortable with our stay at the Burnsville AmericInn. The room telephone did not work and only once device was allowed on the WiFi, but overall our room was satisfactory. The extra service provided by one of the staff members was very much appreciated. She went o...

Oct 25, 2014

Decent room, don't expect any cleaning

Rooms/staff was decent enough.Housekeeping was non existent. Checked in to peanut butter behind our dresser. Didn't clean our room or vacuum. No new sheets. At least they left clean towels I suppose..

Read management response to this review
Sep 14, 2014

Do not stay here!!

We had several problems with this hotel!! The room was unclean, including mold on the shower curtain. We were promised a fridge, but never received one. We needed one for our daughter's medication. When we returned to our room after breakfast, somehow the latch was over the ...

Sep 14, 2014