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570 Pond Promenade,
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We stayed here to visit the Ren Fair. It was close by and there is a great restaurant on the parking lot to eat at after you have exhausted yourself at the fair. Air conditioner worked great and the room was quiet.
iIwhie14 - Thanks for staying with us. The Renaissance Fair is a great way to spend a day and only 10 minutes from our parking lot to theirs! See you again next year!
This hotel is well maintained and a pleasant atmosphere. I was happy to be a guest and was disappointed that I was staying briefly for one night. I usually look for Americinn Lodge and Suites for where I am going because of the staff, amenities, cleanliness, comfort-ability,...
This hotel is well maintained and a pleasant atmosphere. I was happy to be a guest and was disappointed that I was staying briefly for one night. I usually look for Americinn Lodge and Suites for where I am going because of the staff, amenities, cleanliness, comfort-ability, and price of the hotel.
908keithy - Thank you for staying with us recently. We appreciate the compliments. Our staff works hard to maintain the property and meet our guests expectations. We look forward to having you back in the future for a longer stay...there is so much to do in Chanhassen - Paisley Park is only a couple of minutes away and will be open for tours soon, the Chanhassen Dinner Theatres is fantastic, and the Ryder Cup is at the end of September! See you again sometime!
The overall appearance of the hotel was average however, the room we had was above average. Very spacious and very clean. We had a jacuzzi in our room and a king size bed. It was my first time staying at this hotel and I was pleasantly surprised.
Thank you for the compliments about our cleanliness and the size of our rooms - our staff works hard to provide clean and comfortable rooms, so great to see it is noticeable and appreciated. We have lots of room choices - our spa rooms are always popular! Glad to see you enjoyed staying with us. We hope you will return and stay with us again! I saw from your profile that you also had an opportunity to eat at Houlihan's for dinner...they do a great job with lunch also! Again, thanks for the feedback!
Staying several nights with lots of gear for an athletic event, so booked the king suite. The hotel itself looks a little rundown in spots -- mainly around the elevators. The space there is limited and I think people are bumping into corners, walls, etc. with their luggage. ...
Staying several nights with lots of gear for an athletic event, so booked the king suite. The hotel itself looks a little rundown in spots -- mainly around the elevators. The space there is limited and I think people are bumping into corners, walls, etc. with their luggage. However, the room was great -- updated and in very good condition, no nicks or scrapes or stains or anything else like that.
This suite was huge -- possibly the largest hotel suite I've ever stayed in. We had a very comfortable king bed in large, separate bedroom with a door, large living/kitchenette area and a table that worked nicely as a temporary desk.
Minor gripe - shower was a little slow to drain and door lock was sticky, so we had to fidget with it a few times when we left to make sure it actually locked. We didn't bother to report either issue since it was no big deal to work around it.
One day housekeeping didn't make our bed or replace our towels, but the front desk manager took care of both issues while we were at dinner -- that's great service in my book.
Several restaurants within a few minutes walking distance in same shopping district and Eden Prairie is just 3 miles or so away for broader restaurant choices than Chanhassen.
Would stay here again without hesitation.
Thank you for your review - we really do appreciate the positive feedback, but also work to address any suggestions. We will work on each of those suggestions prior to your next visit. Hope you had an opportunity to eat at Houlihan's (right outside our doors) they have great food and provide fantastic service. Don't overlook Excelsior next time for a few more unique restaurant choices...only 5 minutes away. Again, thanks for the compliments about our room size - we have lot's of room types - glad the one you stayed in was perfect for you.
We had elderly family with us for an out-of-town family wedding, and the staff provided exceptional support and care for our elderly family members! Truly above and above!! Also, the beds are comfy, and the breakfasts delicious.
Thank you so much for your review. Your family were wonderful guests. We appreciate having you choose us for your family reunion and glad to provide you with the service you deserve. Thanks for the compliments on the breakfast and our comfy beds!
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