GrandRapids - Customer Review

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AmericInn Grand Rapids

1812 South Pokegama Ave., Grand Rapids, MN  55744

Check In:

3:00 PM |

Check Out:

11:00 AM

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AmericInn Grand Rapids

Value
Rooms
Cleanliness
Service
Excellent
71
Very Good
27
Average
7
Poor
3
Terrible
5

Exceptional!

What a fantastic stay! The staff were friendly, smiley, and overall wonderful! When unasked for a fresh pot of coffee for the coffee bar, the lovey employee not only made some right then, but brought it to us piping hot just the way we take it! The rooms were clean, update...

Read management response to this review
Dec 16, 2014

NEVER STAY AT THIS HOTEL

We were forced to book this hotel for a local youth hockey tournament the weekend of 11/28-11/30. We had a group of 15 families with hockey players ages 11-13. Our group is from a suburb of St. Paul, MN and we have a group of very respectful, well behaved children. From th...

Read management response to this review
Dec 1, 2014

I wouldn't reccomend it!

This is by far the worst place I have ever stayed. The rooms are fine and the pool is ok, but the customer service was the worst I have ever seen. Shannon at the front desk was rude to multiple guest. There are a lot of other choices to stay in Grand Rapids.

Read management response to this review
Nov 29, 2014

a great spot

Definitely would recommend. Great staff, good location. Be sure to check out the Eagles Lodge next door, it's a good spot to have a few drinks. This hotel is within minutes of several good restaurants, too.

Nov 14, 2014

Nice place

Except for the dreadful compact fluorescent lighting, we enjoyed our stay-over in this room. Pleasant staff behind the front desk and those laying out the breakfast. The Inn was clean and conveniently located.

Oct 30, 2014