HamLake - Customer Review

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    [800] 634.3444
  • Hotel Front Desk:

    [763] 755.2100

AmericInn Lodge & Suites Ham Lake

13440 Highway 65, Ham Lake, MN  55304

Check In:

3:00 PM |

Check Out:

11:00 AM

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AmericInn Lodge & Suites Ham Lake

Value
Rooms
Cleanliness
Service
Excellent
3
Very Good
2
Average
1
Poor
3
Terrible
8

owners are very rude and not personable at all.

If you are looking for more than a night go somewhere else. They were rude. Over charged me by an obscene amount and refused to remedy it. They changed my room rate without notice. They charged me 4 seperate charges before I ever checked out and ran my checking account 700 n...

Dec 15, 2014

Third World Hotel

Curb appeal: I don't know how the City of Ham Lake allows all the trash scattered at back of parking lot. My room stunk like the inside of an old gym shoe. The breakfast was terrible - the egg patty and mystery meat patty tasted like they were rotten. Coffee in the AM? O...

Nov 20, 2014

Nice place to stay.....

We stayed here on late October weekend (Saturday night) for a friend’s wedding. Nice clean hotel, good size room, bed was very comfortable and bathroom was clean. Front desk attendant was friendly, efficient and accommodating. It was very professional to receive a courtesy...

Nov 20, 2014

Worst hotel I have ever had.

First thing, front desk took a full 5 minutes to even look at me after I made it very apparent I was standing there. Than she proceeded to turn on music and turn it up while talking to me. Paid extra for the room with a whirlpool tub. Thought it would be a nice thing to have...

Nov 18, 2014

Good hotel

My only issue was that the Pool was very very cold and the internet was spotty. Other than that, the room and the service was very good. The front desk workers were very friendly. The room was good sized and clean.

Read management response to this review
Nov 10, 2014