InternationalFalls - Customer Review

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AmericInn Hotel & Suites International Falls

1500 Highway 71, International Falls, MN  56649

Check In:

3:00 PM |

Check Out:

11:00 AM
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AmericInn Hotel & Suites International Falls

Value
Rooms
Cleanliness
Service
Excellent
40
Very Good
36
Average
47
Poor
24
Terrible
16

5 Most Recent Reviews


Over priced under accommodated

This hotel is pretty high priced for what it has to offer. My first night, as I walked in for checkout, first thing that happens is they shut down the hot tub for general maintenance for the day, on a Friday, and do not even apologize for the inconvenience or loss of accommo...

Read management response to this review
Mar 21, 2017

run down hotel

overall poor condition of property and less than adequate staff to handle crowd that they knew were coming months in advance. Pool area ceiling leaking and window in room did not fully close so cold air leaked in constantly causing heating unit to run non stop.

Read management response to this review
Mar 20, 2017

Poor Meal Service

Dining room closed due to it being a Sunday evening, so the only part open was the bar area. If you were a group of men ordering pizza and cocktails, your service appeared to be fine. Our group of 6 was treated like we did not exist and rudely.

Read management response to this review
Mar 12, 2017

Great breakfast

We were in town for a hockey tournament. We had stayed here before. The staff was very friendly and accommodating. The pool area is one of the best that we stay at. The only problem is the hotel opens the pool area for birthday parties so it can get crowded. The rooms are fi...

Read management response to this review
Jan 25, 2017

Nice place

We had a king size bed in our room and it was very comfortable........ Liked that they had a complete tv channel guide printed and in the room. People at the check in desk were very friendly ........ Would definitely stay here again!

Read management response to this review
Nov 6, 2016