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240 Stadium Road,
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Great hotel in a great location. Staff is always very helpful. Hotel is clean. Continental breakfast has great variety... my kids love it. Rooms are clean. Love that there is a coffee pot and microwave in each room.
Dear marcyV3731WT, we appreciate you taking the time out of your day to review us on TripAdvisor. We are so pleased to hear you enjoy staying with us! We look forward to hosting you and your family at our hotel again!
Assistant General Manager
This place is very close to the university. Nearby restaurants, movie theaters. Easy access to the shopping mall (couple of miles away). Rooms very nice - I'm sure they have been refreshed. Outstanding person, Nicole, welcomed me at the check-in desk.
Dear mplsman2016, thank you for taking the time out of your day to review us on TripAdvisor! We have been doing some renovations of our property to get everything refreshed, I am happy to hear you liked our rooms! I will be sure to pass your comment on to Nicole. We look forward to hosting you again!
Wanting to be absolutely sure we find a handicap accessory equipped room i called Mankato Americinn directly and inquired about the accomadtions and then reserved the room. I recieved a verbal confirmation number over the phone and then minutes later another confirmation ema...
Wanting to be absolutely sure we find a handicap accessory equipped room i called Mankato Americinn directly and inquired about the accomadtions and then reserved the room. I recieved a verbal confirmation number over the phone and then minutes later another confirmation email. My wife and traveled over 4 hours to Mankato and then spent another 3 1/2 hours seeing doctors. My wife is now exhausted so we headed straight to the americinn only to fond out they don't have the handicap room availble. I was told they are putting a new ceiling in. We could stay but there are no tiles in the ceiling or lights in the bathroom. What about the reservation?? Does that mean something? Funny I stayed at a Madison WI americinn and cancelled and but they still charged me for the first night. So shouldnt i get something when you dont know how to honor a reswrvation.? A professional hotel manager would have acknowledged their screw up and made an effort to locate another room at other nearby hotels and then paid any difference in costs over the rate they quoted me. I am an elite rewards member but now I am going to withdraw my points and burn my card. If my wife was not in a wheelchair it probably wouldn't be such a big deal. So here we are at 5 pm ( after 3 hours of cancer treatment) trying to find a room. No professionalism at all. Thanks for making this a long frustrating night. We had to go to Owatonna to find a handicap room. Shame on you and you lost all my business company wide.
Member number 106273495
Dear CPH1618, we appreciate you reaching out to us and letting us know about your stay. I do apologize for the inconvenience we have caused you. I understand our Assistant Guest Services Manager has reached out to you. Please feel free to reach out to one of us!
Assistant General Manager
We stay at the Mankato AmericInn every time we visit our son. It is clean, has an awesome staff and convenient location!! We are always greeted enthusiastically by the staff. The breakfast is always good and very well attended to by the staff.
Dear brunellecaroline, we appreciate you reviewing us on TripAdvisor! We are so happy you enjoyed your stay with us. We look forward in seeing you again!
We stayed for 1 night and the room seems to be updated. Unfortunately we were right by the ice machine so it was a bit loud. I like it that it has a recycle bin in the room. It's right near the college so it's convenient.
Dear Jen O, thank you for your review on TripAdvisor! I am sorry to hear the ice machine was loud, we will take a look at this issue. Yes, we have been updating our guest rooms and still have more to come! We hope to see you again!
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