1877 Frontage Road,
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I was impressed with the condition of the property. For being built in 1998 the property was in excellent condition. I will stay at this site when ever the oportunity arises.
I don't know what the star rating of this hotel but I would give it a 4 star rating.
Checked in late, night auditor was not friendly, no eye contact and while eating breakfast light was shut off and food cleared with no comment to guests. Motel it self seemed clean just a lot of rude staff.
I am so sorry to hear that your experience with us was unpleasant, we strive to meet the differing needs of all guests and unfortunately in your case this did not happen. I truly appreciate you bringing this to my attention so that I can look into the situation and make sure that this type of issue does not arise again. As a team we work together to achieve a standard of excellence and your stay fell short of that and we will work hard to make this a one time situation. I hope that you would consider giving our hotel another chance to show you the truly warm and friendly atmosphere you deserve. Thank you for your feedback, as always it is good to hear from our guests so that we can work towards meeting the needs of all guest.
I love the smell of new carpeting. When we stayed here in June, I was welcomed with my favorite scent! Additionally, the front desk staff was very friendly! We stayed here during the MS150 bike weekend. It is a little over an hour to get to Proctor high school (starting poin...
I love the smell of new carpeting. When we stayed here in June, I was welcomed with my favorite scent! Additionally, the front desk staff was very friendly! We stayed here during the MS150 bike weekend. It is a little over an hour to get to Proctor high school (starting point for the ride), and only 25 minutes from Hinckley (halfway point). I'd stay here again. We didn't get a chance to play in the pool (too tired after 75 mile bike ride) or try the complimentary breakfast (we had to be on the road too early).
First, I would like to thank you for taking the time to provide us with your feedback, I always enjoy hearing from our guests. I am so glad that you enjoyed your stay we strive to provide all of our guests with a quiet comfortable experience. However, it is unfortunate that you were unable to take advantage of our amenities to enhance your visit. We are looking forward to providing you with another restful visit in the future and hopefully you will be able to relax by the pool and enjoy our hot home-style breakfast to start your day.
The rooms were very nice staff was super friendly and whenever we needed anything we got it right away, hotel lobby is very nice.breakfast was good nice to have a hot one.we got there early and they had our rooms ready for us so that was nice.and they put breakfast out early...
The rooms were very nice staff was super friendly and whenever we needed anything we got it right away, hotel lobby is very nice.breakfast was good nice to have a hot one.we got there early and they had our rooms ready for us so that was nice.and they put breakfast out early too which was good cause we left so early.
I am glad to hear that you enjoyed your stay, and taking the time to provide your feedback. Our staff attempts to accommodate our guests in any way possible and I was happy to hear that they could do that for you. We realize that traveling can be difficult especially when your are working with a rigorous schedule, like the MS 150. We as a company strive for excellence in both customer service and clean, comfortable accommodations so that we can make our guests stay more restful and stress free. Again, I would like to thank you for your feedback on your visit with us it is helpful for me to know what our guests need so we can do our best to provide that for them .
Room was clean. Beds were comfortable. Room was also very quite.They even let us check in to our room 4 + hours early; which was a big plus as we were attending an event which was 20 + miles away and would not be returning until after 10 PM. Great stay and would definitely s...
Room was clean. Beds were comfortable. Room was also very quite.They even let us check in to our room 4 + hours early; which was a big plus as we were attending an event which was 20 + miles away and would not be returning until after 10 PM. Great stay and would definitely stay here again.
Thank you for your review, it is always great to hear when our guests are pleased with their stay. Our staff does their best to accommodate guests, if at all possible and it is good to hear that we were able to make your trip a little less stressful. It would be our pleasure to provide you with another relaxing and quiet stay in the future. I would like to express my gratitude to you for taking the time to let us know how we are doing, your review is greatly appreciated and helpful in understanding the needs of all of our valued guests.
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