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2200 Mounds View Blvd,
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Staff is super friendly and helpful. They gave me a free upgrade to try out one of their remodeled rooms with a granite counter top. Absolutely top notch. Every area was spotless, even the front entry where there is a lot of foot traffic. Bar and bowling area attached. Pool...
Staff is super friendly and helpful. They gave me a free upgrade to try out one of their remodeled rooms with a granite counter top. Absolutely top notch. Every area was spotless, even the front entry where there is a lot of foot traffic. Bar and bowling area attached. Pool area has a fun slide in it for the kids and daring adults :)
Staff upgraded our room at no extra charge .. It was a huge room!
Great value for the money .. Gift bags were a nice touch ..
Hotel was connected to an entertainment center/restaurant ..
What we have come to expect from AmericInn..
Very good hotel Very Friendly Clean and comfortable did not expect such a nice room Came for a family wedding had a wonderful time Thanks, For the price I elt it was a good value and would come back again!
Room was musty and stunk. Maids did a terrible job of cleaning rooms very noisy at our end. Internet would not work at our end of hotel. One of the worst places I have stayed for awhile Front desk didn't seem to care about the cleanliness of our room
Thank you for sharing your comments regarding your recent stay at the AmericInn Hotel in Moundsview, MN. Our top priority is creating an environment in which our guests can relax, renew and recharge. We are truly sorry that your experience did not meet your expectations; please accept my apologies for any inconvenience you experienced during your stay.
Constructive feedback from our guests is crucial in our continued quest to provide unparalleled guest service and impeccably clean lodging accommodations. With the help of our AmericInn SoundGuard™ construction, we have a reputation of being much
quieter than our competition. We missed the opportunity to shine by miscalculating the effects of (event, group, etc.) the other hotel guests, being only able to minimize the impact.
As we are just entering a remodel period of the hotel, we are working on improving conditions throughout the hotel along with this will be a upgrade to the wireless internet. I have also addressed the guest service issues at the front counter.
Again, I apologize for any inconvenience which you experienced. It is our wish that you will continue to benefit from our excellent accommodations, exceptional guest service and that you will honor us with another opportunity to exceed your expectations. We are dedicated to providing the highest standards of service for our guest and I can assure you we will do everything we can to make your stay a comfortable and happy one. We look forward to serving you again in the future and will once again say, “Welcome to the end of the day”.
AmericInn of Moundsview, MN
Our room was terribly uncomfortable due to a damp mattress, linen, and carpet. There was also heavy condensation on the window. In addition, the TV cable was connected to the light switch by the door so any time someone turned off the light, the TV lost power.
Thank You for taking the time to share your experience. We value your feedback, both positive and negative and use it as a training opportunity to grow our business. I am terribly sorry for the experience you had. I would like the opportunity to speak with you further about this. Please reach out to me at 763-786-2000 so we may speak.
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