Owatonna - Customer Review

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AmericInn Hotel & Suites Owatonna - Conference Center

245 Florence Avenue, Owatonna, MN  55060

Check In:

3:00 PM |

Check Out:

11:00 AM
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AmericInn Hotel & Suites Owatonna - Conference Center

Value
Rooms
Cleanliness
Service
Excellent
129
Very Good
46
Average
12
Poor
5
Terrible
10

5 Most Recent Reviews


Return of Staff Member

I am very happy to have Sue Steele back on the staff. As she has returned to the hotel, several guests and other staff members are returning and this is leading to the same excellent quality of service coming back as well.

Read management response to this review
May 1, 2016

Friendly Staff, A Comfortable Stay

My husband & I were in town for a wedding. AmericInn provided a shuttle to and from the reception. The front desk staff & shuttle driver were extrememly courteous & friendly! Our room was clean, as was the rest of the hotel. We did not use the pool area or have breakfast...

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Mar 21, 2016

Long wait for check-in!

Wedding party stayed here. Only one person to helpmwith check-in, even though the hotel was sold out. We waited in a packed lobby (no place to sit) for half an hour to get checked in! There was a Keurig coffee maker in the room, but no kcups. At 3:30 AM we could clearly ...

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Feb 29, 2016

Way overpriced for quality of room.

Room old and overpriced. Asked front desk a question and she did not know the answer. Had to PHONE manager to get answer. Never returned my call. I had to call her back to get the answer. She just did not care

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Feb 25, 2016

Family Fun Night

Clean, spacious, great breakfast and wonderful fireplace in our suite and in the front lobby. Kids had a lot of fun in the pool room. They also thought the new up graded shower in the suite we had was pretty cool.

Read management response to this review
Feb 22, 2016