ParkRapids - Customer Review

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AmericInn Lodge & Suites Park Rapids

1501 First Street East, Park Rapids, MN  56470

Check In:

3:00 PM |

Check Out:

11:00 AM
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AmericInn Lodge & Suites Park Rapids

Value
Rooms
Cleanliness
Service
Excellent
35
Very Good
23
Average
26
Poor
6
Terrible
10

5 Most Recent Reviews


LOVE Americinn

Icy Cold January!!! Room was cozy and warm. Easy access and ample parking. Lots of families there to enjoy winter activities (snowmobiling and HOCKEY). Hotel was quiet and comfortable in the evening. Everyone was respectful with noise/running

Feb 15, 2017

Poor customer service, pricey!

Terrible customer service. Rude staff. Asked for a late check out and was told they were not granting late check outs. Pretty sure they raise their rates when groups come in because there sure is no discount! Rooms were clean but small bathrooms and sink area.

Feb 3, 2017

Great bunch of people

Kate went above and beyond to see out stay was a great one and we were comfortable. Stephanie and Grace were outstanding as well. Gail, the General Manager is a sweetheart. Great bunch of people and I would stay here again.

Jan 30, 2017

Always awesome

Stayed the night in the king whirlpool suite. The tub is the perfect size for two and made the stay that much more relaxing. The room is much bigger than expected and the pull out couch is nice to sit on and watch tv. The new marble in the bathroom made the bathroom seem new...

Read management response to this review
Jan 10, 2017

Average hotel with an up north decor.

Room was clean. Had computer problems at both check in and check out. Good breakfast. Enjoyed the up north decor in the lobby. Hot tub had hard water rust stains. Felt it was over priced for an average hotel, but there weren't many choices in Park Rapids.

Read management response to this review
Oct 31, 2016