ParkRapids - Customer Review

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AmericInn Lodge & Suites Park Rapids

1501 First Street East, Park Rapids, MN  56470

Check In:

3:00 PM |

Check Out:

11:00 AM
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AmericInn Lodge & Suites Park Rapids

Value
Rooms
Cleanliness
Service
Excellent
27
Very Good
18
Average
22
Poor
4
Terrible
7

5 Most Recent Reviews


Kudos to Gail

My stay was business related. Good rooms, peaceful. Breakfast was ok. My experience with checking out was a bit diferent than I was used to. We had a few bumps but, got it figured out. Gail was very professional. She was helpful and also was able to determin that our compa...

Feb 3, 2016

A comfortable hotel

We stayed here for two nights as part of a driving holiday. The hotel has the typical AmericInn lobby but with quaint rustic wooden furniture. Our suite was very spacious and comfortable, but as we were on the second floor at the opposite end to the lobby the wifi signal was...

Sep 19, 2015

In major need of upkeep and customer service training

We stayed at this AmericInn on 9/12/15. We were biking the Heartland Trail that day and stopped in around noon to check things out. I waited at the front counter and listened and watched employees chatting in the ante-room from the front desk. They could also see me but a...

Read management response to this review
Sep 14, 2015

I am DEFINITELY coming back here!

This place is so amazing! Not just the amenities and the cleanliness, but the people! At the front desk, Gale was full of information and extremely helpful, Danielle was VERY friendly and let you know she was there to help, Samantha was a total hoot and awesome to talk to! A...

Read management response to this review
Sep 14, 2015

No one at the front desk. Needs some TLC

Of the 4 or 5 times I went to the front desk I always had to ring the cheesy doorbell button to get someone out of the back. This room was more expensive than the Doubletree in Minneapolis. The Pool toilet facilities was over flowing. The room was clean and comfortable. Unti...

Read management response to this review
Sep 8, 2015