rochesterairport - Customer Review

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  • Hotel Front Desk:

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AmericInn Hotel & Suites Rochester Airport

7320 Airport View Drive SW, Rochester, MN  55902

Check In:

3:00 PM |

Check Out:

11:00 AM
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AmericInn Hotel & Suites Rochester Airport

Value
Rooms
Cleanliness
Service
Excellent
83
Very Good
29
Average
11
Poor
14
Terrible
15

5 Most Recent Reviews


horrible stay

Booked a suite weeks ago. Called on Monday to confirm stay for following Saturday. Reservation was confirmed. Received a call from the hotel on Friday morning telling me that my suite isn't available. Was told construction workers showed up without permission so my suite was...

Read management response to this review
May 22, 2016

Wonderful Rooms

We stayed at this Hotel when we went to a concert at the Civic Center. The rooms were nice and quiet. Clean and comfortable room. The bed was very comfortable, too. Breakfast in the morning was fantastic. Plenty of parking available.

May 21, 2016

Delighted

I can't rave enough about the stellar experience I had at American Inn Hotel. Manager Randy O'Brain went above my expectations with helping me extend my reservation. Happy Customer I would recommend this place to stay.Lemon

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May 5, 2016

Best customer service and accomadations in so long.

I was greeted by a friendly desk associate, Debbie. I had a few requests upon checking in early with my Grandson and she was so willing to accomadate me. This hotel was very clean and updated. I had several interactions with the housekeeping staff and in each situation t...

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May 5, 2016

Nightmare making reservations

On the outside, it looks good. Our room was clean, needs some repainting. There is still that long yellow spot on the ceiling which looks like something from a water leak from the room above. Good choices for breakfast. Making reservations was a nightmare. First, they got t...

Read management response to this review
May 2, 2016