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4100 12th Avenue East,
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Spotlessly cleaned. Kids loved the jacuzzi tub.
The staff was friendly and helpful.
Hot breakfast was very good. Lots of choices.
I really didn't want to leave....
Highly recommend this hotel!!
This hotel has been recently updated. The hotel was clean, the beds were comfortable, the rooms were quiet, and the waterslide is a hit with kids. The breakfast was excellent with many choices. The customer service was spot on. We couldn't have asked for a better stay.
Very Clean and great place to stay.Breakfast room was very neat and orderly and was a great breakfast. Would stay here again. Staff was very friendly and helpful. Was very close to our destination which was Valley Fair.
We just checked in and haven't used anything, but everything is dirty. The tub is grimy the bed edges and under the table isn't vacuumed and there's bottle caps at the bed edges. The table and the headboard are covered in handprints. The picture is the floor at the side of m...
We just checked in and haven't used anything, but everything is dirty. The tub is grimy the bed edges and under the table isn't vacuumed and there's bottle caps at the bed edges. The table and the headboard are covered in handprints. The picture is the floor at the side of my bed. There's hair, food crumbs, fingernail clippings and who knows what else. We also didn't get any shampoo, conditioner, or lotion in our room.
We always stay here as our grandkids, who we are visiting, love to come to swim. The staff is outstanding and very understanding. We stayed for 4 nights and had a wonderful visit. We would bring in pizzas or Culvers for dinner and eat together in the room. Housekeeping was m...
We always stay here as our grandkids, who we are visiting, love to come to swim. The staff is outstanding and very understanding. We stayed for 4 nights and had a wonderful visit. We would bring in pizzas or Culvers for dinner and eat together in the room. Housekeeping was more than happy to see if we needed anything. One particular housekeeping employee went over and above his job. Kudos to Steve! We would take care of our garbage and use the vacuum. The disappointing issue with this visit, is that their WiFi was horrible!! It would connect in the room for 5 seconds and then drop. Could maintain WiFi unless I was in the lobby or pool area! It is pretty said to see the lobby filled with guests all checking their phones! Improvement needs to done quickly with the way technology is advancing. This location is close to the horse race track, Valleyfair, and close access to the interstate into downtown Minneapolis.
We’re glad to have had you and your family stay with us. Our staff appreciates the kind words as they take care and pride in making our guests feel comfortable and welcome. Our staff did bring attention to recent issues we had involving our wifi and we have taken the action needed to correct it. Thank you for not only staying with us but for also for being vocal about ways we can improve not only for our other guests but for your future visits with us as we look forward to having you and your family again.
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