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428 E College Avenue,
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I am very "OCD" when it comes to hotel stays. I was blown away with how terrific this hotel was at Gardner Webb. It was probably the cleanest hotel I have been in for a long time...this includes lots of 4 and 5 stars. The breakfast was great and the fitness facility was t...
I am very "OCD" when it comes to hotel stays. I was blown away with how terrific this hotel was at Gardner Webb. It was probably the cleanest hotel I have been in for a long time...this includes lots of 4 and 5 stars. The breakfast was great and the fitness facility was the local YMCA - outstanding and super friendly!!. I have continued to brag on this hidden gem since I returned home. The hotel is close to everything in and around Boiling Springs Great stay!!
We always stay at this hotel when we visit our son at college. Been staying here for years as our other son went to college in this town as well. Love the Americinn. Always friendly, comfortable with a good breakfast.
Vanity lights not working and unable to fix situation, so I was offered to use another bathroom to get ready in the morning for a very important presentation. The bathroom offered to me was in a room that was still dirty and had not been cleaned yet.
Thank you for taking the time to write this review.
May I first offer my sincerest apologies that you experienced these issues on an already stressful day for you!
Had our front desk been made aware of the situation before the unofficial room swap occurred, I assure the outcome would have been much different. We would have been able to replace the light or relocate you to a more suitable room.
The failure in communication happened when our maintenance guy was approached and asked if he would allow you to enter a room being cleaned. In his efforts to accommodate your needs he did not take a moment to second guess that was not the best option. He should have directed you towards the front desk where the issue could have been handled more appropriately.
Again I apologize for the inconvenience. This is not our normal standard and we value our guest. Should you return to the area in the future we hope you will allow us to host you again and show just how much we truly care!
It is the only hotel in town and we were able to get a room for homecoming on Friday night. Hotel is nice and well maintained. The staff was very helpful. The breakfast was good for your typical. It was convenient to what we were doing for the weekend. The hotel was at capac...
It is the only hotel in town and we were able to get a room for homecoming on Friday night. Hotel is nice and well maintained. The staff was very helpful. The breakfast was good for your typical. It was convenient to what we were doing for the weekend. The hotel was at capacity for our stay.
I would recommend it if you are in the area and need lodging.
We will stay there again in the future when needed.
Thank you Tim for taking a moment to share your AmericInn experience with others, and for your wonderful review of our hotel. Hope to see you again soon!
boiling springs is in the middle of nowhere but the americinn is great. they know you once you stay there enough. we always stay there when visiting Gardner webb university. I love the bed pillows which says a lot for a hotel. I always joke I'm gonna steal one
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