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9720 West Dodge Road,
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We stayed at this hotel due to family have major surgery. It was close to hospital. Reasonable priced for long stay. I feel the web site misrepresented the condition of the hotel by saying newly refreshed.
Our "Refresh" actually included the new pool and hot tub, pool hospitality room, guest laundry, new beds and bed linens, some painting, new breakfast area connectivity table and the boardroom redecorated - all to the tune of $800,000. While we are still making updates to the property we certainly appreciate your comments!
This hotel has friendly staff, clean rooms, and complimentary breakfast. Some of the rooms need a bit of love through a bit of upgrading, however the value is definitely worth it. The hotel felt safe and affordable!
The hotel is old...it was once a Hampton Inn that got nameplates placed over it. Had to switch rooms twice; first room had no working TV while second room had a running bathtub that couldn't be turned off...water was running upon arrival. I kept the third room despite one of...
The hotel is old...it was once a Hampton Inn that got nameplates placed over it. Had to switch rooms twice; first room had no working TV while second room had a running bathtub that couldn't be turned off...water was running upon arrival. I kept the third room despite one of the pictures on the wall having shattered glass; thankfully none fell out of the frame.
Service was really good. Jessa at the front desk was very empathetic. You could tell she'd faced a lot of similar complaints from previous guests and she still was professional and friendly. The staff is definitely not the problem. The lower rating is due to a much needed renovation of the building and rooms.
Happy to hear our Jessa took care of you. We are continually working to provide updates and amenities that the guests deserve. Thanks for your comments.
This was an ok hotel. Bathroom needed much improvement and our room smelled funny when you walked in. We stayed in a room with a King bed and pull out couch so the size of the room was nice and it was pretty quiet.
Guests love the larger size of the rooms - upgrades are being made to the bathrooms in the near future. We appreciate your comments to help us improve.
Very professional staff when I checked in, very caring, I was given a elite bag which is nice, clean room, free paper, fruit and a clean room with a refrigerator.They always give me the same rate, even if they are about sold out. Every other motel I stay at has different rat...
Very professional staff when I checked in, very caring, I was given a elite bag which is nice, clean room, free paper, fruit and a clean room with a refrigerator.They always give me the same rate, even if they are about sold out. Every other motel I stay at has different rates depending how busy they are.
We appreciate your comments! You are a valued guest and we're delighted you keep coming back.
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