1632 Rapp Street,
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Kendsy was amazing and kind also very sweet and answered all of our questions in other words she is AMAZING!!! And she should definitely get a raise she is the best worker while the others are NOT even near as good as her.
I'll be sure to let Kendsy know that her efforts are appreciated! She's definitely a shining star at the hotel.
Thanks so much for taking the time to let us know how your stay went. And be sure to stop in the next time you're in the neighborhood!
Kendsey was very nice and helpful. Was always able to answer our questions. We had to stay for a long time due to some house issues and she made our stay more enjoyable and less stressful. Always was friendly. Always had a smile on her face.
Many thanks for taking the time to let us know about your experience! It’s a great bonus for our staff to know that guests enjoyed their time away from home with us.
We're alway happy to help provide a home away from home, even if only for a short time. And we certainly hope we'll see you again soon!
Kendsy at the front desk is awesome...very friendly staff...well worth our months stay!!! Thank god for mold!! Recomend everyone to stay at this motel when coming to the black hills..never had better service!!
Thank you staying at AmericInn Lodge and Suites Rapid City SD; our associates are delighted you enjoyed your stay, as this is our number one goal every time you visit us.
We're so glad to have been able to help provide a temporary home away from home for you! And be sure to think of us if you're ever in need to hold a pool party or baby shower, etc.
Hope to see you again soon!
I had a Procedure at Hospital . They wouldn't let me drive home insisted I make a motel reservation before they would do the procedure. I took a taxi over there checked in and sat in the room 30 minutes or so, called the taxi back, went to desk, told Kendsey I was leaving an...
I had a Procedure at Hospital . They wouldn't let me drive home insisted I make a motel reservation before they would do the procedure. I took a taxi over there checked in and sat in the room 30 minutes or so, called the taxi back, went to desk, told Kendsey I was leaving and asked if there was a chance she could cancel the room as I knew it would be a long day and even longer night with hardly any rest since I can't sleep in bed and they don't have recliners. She went and checked the room to be sure I hadn't messed it up, cleared it with her manager and cancelled it. She then offered me coffee while I waited for my cab. We had a nice visit since she wasn't very busy (it was noon) She turned a stressful day into a pleasure. I will always remember her kindness and if I or anyone I know needs a room in Rapid City I will tell them to stay at the Americinn. I never write reviews but I had to write this one. I got my car and drove home where I could rest.
I'm so glad to know that Kendsy did such a good job taking care of you, and I'll be sure to let her know that her efforts were appreciated! Let us know if we can accommodate you again in the future!
Our family of 5 stayed for one night on our way from MN to UT. Easy check in. Hubby had no trouble getting the extra fee for water park taken off. It's automatically surcharged, unless you ask to have it removed because you don't plan to use the water park, which is on a sep...
Our family of 5 stayed for one night on our way from MN to UT. Easy check in. Hubby had no trouble getting the extra fee for water park taken off. It's automatically surcharged, unless you ask to have it removed because you don't plan to use the water park, which is on a separate property.
We did use the hotel pool, which was chilly (it was October). Not a ton of shallow area for 3 littles under age 6 to play. Spa was fine, steam room was nice, and 5 year old loved the water slide (it's dark!).
Water pressure and temp were good in shower; front desk attendant kindly supplied additional shampoo and towel at our request. Room was quite clean and updated, with microwave and small fridge. Hotel staff delivered a Pack n Play with sheets and blankets promptly, which we had reserved when reserving the room.
Bed was comfy; pillows were not.
Breakfast offered many choices: Belgian waffles, eggs, biscuits and gravy, cereal, yogurt, fruit, toast, pastries, juice and milk. Large coffee bar, with many accompaniments, and tea near fireplace in lobby with comfy couches.
$45 was a good value for this hotel. We'd stay again.
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