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2628 Manitowoc Road,
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I booked this several months in advance asking for adjoining rooms for my sons grandma and us to be together. When I arrived we were around the corner from one another and we were a little bummed about that. HOWEVER - this place is clean and comfortable. The lady who take ca...
I booked this several months in advance asking for adjoining rooms for my sons grandma and us to be together. When I arrived we were around the corner from one another and we were a little bummed about that. HOWEVER - this place is clean and comfortable. The lady who take care of breakfast every morning was so sweet and working hard. The pool is amazing and HUGE. We believe it is a salt water pool and were so thankful for not having the over-powerful chlorine like everywhere else. We would definitely stay here again. Great location as everything is right there before you hit the highway.
Thank you for taking the time to share your experience at our property with others. I am sorry to hear that your room request was not available when you arrived, and we will continue to monitor this to avoid any similar issues in the future.
I appreciate that you also took the time to recognize our breakfast attendant Lucy, one of the newest additions to our team. She works very hard and I will make sure that her efforts do not go unnoticed!
Our Head of Maintenance, Tony, does such a phenomenal job in the pool area by proactively maintaining chemicals that, although it may seem like a salt water pool - it actually is not!
We have been blessed with a dedicated team that truly goes above and beyond - working hard to ensure that every guest experience exceeds expectations! Although we know mistakes can occur, we pride ourselves on handling issues quickly and efficiently.
We appreciate all of your feedback and look forward to hosting your next stay.
We stayed here because our son had state basketball tournament . Our room was a good size and clean. Bed were comfortable. Pool area was very relaxing and breakfast was good. Told rest of out team about this hotel and hoping we all stay here next year.
Thank you for providing us with feedback regarding your most recent visit! I am happy to hear that you enjoyed your stay, and we look forward to hosting your sons team back next year.
All the best until then!
This hotel was very clean and the rooms were bigger then expected. The front desk staff on the day of check in was outstanding. Made us cookies later at night to enjoy while watching the basketball game. I will stay here every time I am in the area.
Nice comfortable stay right off the highway but didn't notice any loud noise and the whirlpool was great! Breakfast was good, fresh and not crowded. You can smell the chlorine from the pool when in the front entrance but not in rooms. Better than smelling musty.
We traveled to Green Bay to visit family and chose this hotel since it was just down the road from their home. The pool was nice and the staff was friendly. The only negative was our quality of sleep. We both found the pillows and bed to be very uncomfortable and so we bo...
We traveled to Green Bay to visit family and chose this hotel since it was just down the road from their home. The pool was nice and the staff was friendly. The only negative was our quality of sleep. We both found the pillows and bed to be very uncomfortable and so we both got very little sleep.
We appreciate that you would provide us with feedback regarding your most recent visit. I do, however, apologize that the pillows and comfort of the bed did not exceed your expectations.
During your next stay we can offer a variety of pillow options (soft to firm), to assist with your comfort level. We can also discuss mattress size and room placement to better suit your needs.
Feel free to give me a call when you decide to head back to Green Bay in the future. I would be happy to help put a more personalized touch on your next room of choice!
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