MadisonWest - Customer Review

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    [800] 634.3444
  • Hotel Front Desk:

    [608] 662.1990

AmericInn Lodge & Suites Madison West

516 Grand Canyon Dr, Madison, WI  53719

Check In:

3:00 PM |

Check Out:

12:00 PM

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AmericInn Lodge & Suites Madison West

Value
Rooms
Cleanliness
Service
Excellent
192
Very Good
97
Average
17
Poor
7
Terrible
6

Terrible Customer Service

I was literally kicked out my room with no car because their cleaning staff had to leave at 1pm. I checked in very late Monday night, maybe 1:30-2:00am. I requested a late check out for later on that day, Tuesday. He said "I can only approve you until 1pm" I thanked him and ...

Nov 26, 2014

First ever real disappointment in americinn chain.

I have been a rewards members of Americinn for many many years. I generally have never had a problem. Normally when I stay on Madison I stay at the Madison south location. This time I thought I would save a few miles since traveling from west to east on way back home and st...

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Nov 19, 2014

A great deal

We normally stay at Mariotts due to my husband's company rewards program, but this was a "just because" spur of the moment trip, and it didn't justify mariott pricing. We searched reviews for the best deal, and chose the AmericInn. We weren't disappointed. While the genera...

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Nov 18, 2014

Very clean room and friendly staff.

If you're looking for a clean comfortable hotel in the Madison area I highly recommend it. Easy access to the beltline. It's a little off the beaten path that's why only four stars for location. The rooms are clean and I had a very comfortable King bed.

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Nov 16, 2014

Good stay

Needed to check in early and had no problem. Staff was very accommodating and made check in easy. Nice manager's reception included assortment of hot Hors d'oeuvres and beer selections. Breakfast items were standard fare, but hot and ready - plenty of seating. Pool area clea...

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Nov 14, 2014