MadisonWest - Customer Review

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AmericInn Lodge & Suites Madison West

516 Grand Canyon Dr, Madison, WI  53719

Check In:

3:00 PM |

Check Out:

12:00 PM

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AmericInn Lodge & Suites Madison West

Value
Rooms
Cleanliness
Service
Excellent
194
Very Good
101
Average
18
Poor
8
Terrible
6

A nice place for a good value

Our daughter and son-in-law live in Madison, WI so we frequently visit for a weekend. This location is quite close so it makes for a very easy stay. It appears that the rooms have been redecorated and it's quite nice. This visit we stayed on the top floor, which I had reques...

Read management response to this review
Dec 8, 2014

Exceptional accommodations

We have used many motels, but this one is by far the most exceptional in all the amenities offered. The staff who serviced them were so exceptional, too. The breakfast was awesome and the snacks and wine/beer was such a pleasant way to end a busy day. We personally thanke...

Read management response to this review
Dec 8, 2014

Great value

Comfortable room, nice pool and hot tub. The complimentary manager's reception is a nice touch (although it would be cosier to have it in the breakfast room), and breakfast is great. Signage should be improved, even if you can see the hotel from the avenue. Would definitely ...

Read management response to this review
Dec 7, 2014

Breakfast used to be good. Beds used to be comfortable.

Choices for breakfast items have gotten to be less. The cost of the stay has gone up a lot. The attentiveness of staff seems to be declining as well. It is still clean but not as clean as we have experienced in the past.

Read management response to this review
Dec 3, 2014

Affordable and Convenient

I chose the hotel because the price was affordable and I have had positive experiences at this hotel previously. I was in town to attend a workshop at the university, but staying on the west side of Madison was much more affordable than staying downtown, and it was only a 1...

Read management response to this review
Dec 3, 2014