WestBend - Customer Review

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AmericInn West Bend

2424 West Washington Street, West Bend, WI  53095

Check In:

3:00 PM |

Check Out:

11:00 AM
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AmericInn West Bend

Value
Rooms
Cleanliness
Service
Excellent
34
Very Good
31
Average
9
Poor
9
Terrible
4

5 Most Recent Reviews


Nice hotel with friendly people.

Great people at the desk. I enjoyed a comfortable room. Clean and quaint. Very good coffee in am. I did not eat the free breakfast as I was meeting a client. Overall an enjoyable night. I'll stay again! I ate at the nearby moms diner the food and the service were very good.

Aug 27, 2016

Comfy room

Decent place to stay. Nothing stood out as exceptional but nothing stood out as bad either. Had a fridge a microwave and a comfortable bed. Air conditioner worked well. Staff was friendly. Prices were fair. Definitely will keep in mind for future stays in the area.

Aug 25, 2016

Don't stay here!

I made a reservation online and specifically stated that I had a pet in the comments. When I arrived at the hotel I was rudely informed by the desk clerk that there weren't any pet friendly rooms available. I went across the street to the Quality Inn where I was greeted and ...

Read management response to this review
Aug 16, 2016

Not a good value for the money

We were in town for a special event and on the weekend the prices were raised by almost 25%. No discounts were given even for military personal. We weren't informed on how to make the air conditioner in our room function properly.

Aug 15, 2016

Honestty

We have stayed at this hotel many times and had a good experience. This past summer we had our granddaughter with us and she left a valuable item behind. We did not discover it missing for about a week .When I called the American Inn they had it safely kept in their safe. Th...

Aug 4, 2016