2424 West Washington Street,
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We stay at American inn west bend because it's clean ,the staff is available and very competent, My wife an I have stayed there 5-10 times a year in the past five years without a complaint. thank you American inn west bend, see you soon.
I went on a short business trip and my family joined me for the trip - we stayed in the whirlpool suite, was very clean and a great value for the price. The staff was friendly - would stay here again.
We chose this hotel for a recent family reunion and couldn't have been more pleased. The property is spotless, fair prices and a very good breakfast for a hotel in this price range. We would definitely stay here when we return to West Bend.
My family came to town for a wedding and we stayed 4 nights. When we arrived there was no one to be found for 10 minutes because they were showing a guest a room - a sign or something that staff would be right back could have been helpful and made it less awkward calling for...
My family came to town for a wedding and we stayed 4 nights. When we arrived there was no one to be found for 10 minutes because they were showing a guest a room - a sign or something that staff would be right back could have been helpful and made it less awkward calling for someone, while several phones were also ringing. The hotel smelled like cats, nasty. The room was pretty decent, but could have been cleaner (corners, bathroom door). The mattresses of both our queens were noticeably overused and bowed in, I didn't sleep well on it at all. What didn't help was that every night yelling and a loud door with a distinctive closing noise woke us up. It sounded like someone was living there, the guy going to work at night and a woman yelling and nagging or something like that. It was very unpleasant and disturbing.
There's also someone, I think partly hotel staff, living in a trailer at the back of the hotel, which is part of the driving entrance and was the door closest to our room. The whole thing was sketchy and I would not want to stay there again despite good reviews and a good price.
I'm sorry that you were dissatisfied with your stay. Our property is held to very high standards by our corporate parent, thus all furnishings are replaced on a very strict schedule. As for the recreational vehicle in the parking lot, that is not an unusual occurrence in the hotel business. While we would not condone guests camping in their unit, we have very little control in the matter. At my prior hotel I had one of the nation's most famous country western singers stay in his motor home for most of a week, while paying us rent for a handful of rooms for their use at their convenience. We try to never be judgmental of our guests, as long as their behavior does not harm the experience of others.
We had an enjoyable stay at this hotel. It doesn't have a lot of bells and whistles like a pool or fancy fitness center. It's a good place to stay for your nice basic motel. Staff was extremely friendly. It sounds funny but my biggest complaint was that the toilet was li...
We had an enjoyable stay at this hotel. It doesn't have a lot of bells and whistles like a pool or fancy fitness center. It's a good place to stay for your nice basic motel. Staff was extremely friendly. It sounds funny but my biggest complaint was that the toilet was like six inches off the floor.
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