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My husband and I had our granddaughters who are 3 & 4 over night last week and because of the lingering snow we could not find an outdoor activity for them so decided to take them to a hotel with a pool. Griswold is not far from us so we made a last minute reservation at the...
My husband and I had our granddaughters who are 3 & 4 over night last week and because of the lingering snow we could not find an outdoor activity for them so decided to take them to a hotel with a pool. Griswold is not far from us so we made a last minute reservation at the AmericInn. We were pleasantly surprise. We had a suite with two rooms that gave them a room of their own. Our room had a window but theirs did not so they slept later than usual. They spent most of our time there in the pool. There were swim classes most of the time but the girls were welcomed in the pool with the classes. The water in the pool was nice and warm. The hotel was clean and comfortable. Breakfast was included and the coffee was very good. It provided us with a nice winter break and I am sure we will return!
Dear Colleen C,
We are so happy to hear that you and your grandchildren were able to enjoy our amenities during the snowy season. We look forward to hosting you all again.
Friend booked this hotel- there were no other ones near Mohegan available as Michael Bolton was performing apparently (Damn you Michael Bolton) We get there and were warmly welcomed by Debbie. All things were alright to start. That’s when the cracks began to show… I’m from R...
Friend booked this hotel- there were no other ones near Mohegan available as Michael Bolton was performing apparently (Damn you Michael Bolton) We get there and were warmly welcomed by Debbie. All things were alright to start. That’s when the cracks began to show… I’m from Rhode Island where there is no smoking permitted in a hotel, building etc. so I was surprised there were smoking rooms. We unfortunately got a smoking room. The stench was almost unbearable and was spread out everywhere, in the elevator (in which there were handprints and general grime), in the room, it was deplorable and honestly started to give us a headache. My friends went to the front desk to try and change rooms to a non smoking room while I stayed in the room with the door locked. Yes, it was that dodgy. The man at the desk said “I don’t know I’m just the maintenance man.” We were given a spray as a solution to this issue which was said to ‘cover the spray’. About ten minutes later we get a call from Debbie. My friend picked up the phone… this woman had the audacity to accuse us of smoking marijuana. WHY WOULD WE ASK FOR A NON SMOKING ROOM?!?!?!? That doesn’t even make sense. It was incredibly insulting. I called her back after my friend hung up because it was so poorly handled I was livid. Don’t pay any money to stay here. Definitely don’t bring anyone you want to impress either… this place is the type of hotel you bring a prostitute that you met on craiglist to. Never going back.
The401 – We appreciate all feedback and since you also work in the hotel industry, we respect your candid perspective about our hotel. Our communications with you and your friends was based on observations and feedback from other hotel guests and staff members; we regret that you found it to be offensive and that our location was not a good choice to meet your needs.
This is a great Place and comfortable. Friendly staff great location. They have shuttles to both casinos which is great so you don't have to drive. Rooms are very clean and nice with fireplaces .Breakfast has a great selection.
Thank you for your wonderful comments. We look forward to the opportunity of hosting you again in the future.
My girlfriend and I stay for 1 night at the AmericInn and we could have not pick a better place to stay and enjoy part of out weekend than this one. Debbie was just a sweetheart and she did everything in her power to accommodate and make us feel like home. Location is great ...
My girlfriend and I stay for 1 night at the AmericInn and we could have not pick a better place to stay and enjoy part of out weekend than this one. Debbie was just a sweetheart and she did everything in her power to accommodate and make us feel like home. Location is great and the Hotel is really nice and clean. Less than 20 minutes away from the Casinos with complementary transportation. Breakfast was pretty average, but still very enjoyable. Coffee was great though!
I'm not a person who complains about little things, but the reason I can't give it 5 stars is because I was able to hear the noise of cars and people from the parking lot in my room and the tv controller wasn't working properly. Also, the windows need some type of screens because I saw many dead bugs on the other side of the window, but none on the inside. A quick clean would resolve that though.
Other than that, I will definitively come back to this place.
Thank you for your review. We take great pride in our cleanliness and customer service. I have forward this review on to our housekeeping department and they are doing a thorough check of all rooms and window sills. Thank you for bringing this issue to our attention. We hope to have the opportunity to host you again in the future.
Laura Wheatley, General Manager
A guest next door fell asleep with the tv on. We called the front desk and they took care of it. We are very pleased with the way we are being treated. Breakfast is a wonderful selection of food. I love my waffles and my husband enjoyed the cereal. The coffee was hot.
Dear Marie C.,
Thank you for choosing the AmericInn Griswold. We truly appreciate the positive feedback and look forward to hosting you again in the future.
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