Ankeny - Customer Review

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  • Hotel Front Desk:

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AmericInn Lodge & Suites Ankeny

1610 SE Oralabor Road, Ankeny, IA  50021

Check In:

3:00 PM |

Check Out:

11:00 AM
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AmericInn Lodge & Suites Ankeny

Value
Rooms
Cleanliness
Service
Excellent
83
Very Good
47
Average
19
Poor
7
Terrible
3

5 Most Recent Reviews


Great price!

I booked my room through Trip Advisor about 30 minutes before my arrival. The price was great and it had good reviews. I went to the website but booking through Trip Advisor was cheaper. When I arrived I was told that they had sold out of the room that I had reserved. It wa...

Read management response to this review
May 9, 2016

Clean and comfy

The hotel was clean and comfortable. Breakfast was good. I will say the morning front desk staff were a little loud in discussing personal stuff between each other but otherwise everyone seemed helpful

Read management response to this review
May 6, 2016

Rude

The check in girl was very rude. Disappointing as I travel with Americinn often. She also checked me into a room that wasn't ready. The facility is nice, it's just disappointing when the customer service does not match. I will not be staying here again.

Read management response to this review
May 1, 2016

One night

Single night on business. Good I'd clean place to stay, close to I35, restaurants and a C-store. The desk folks are nice, and the free wifi and breakfast make it all worth while. The only downside is the small parking lot. The C-store customers continue to fly throug...

Read management response to this review
Apr 14, 2016

Ok stay

Staff was friendly and helpful but the bathroom cleanliness left something to be desired. Desk chairs in the rooms our group used have seen better days and should be replaced. Bright spots of the stay were the breakfast and swimming pool.

Read management response to this review
Apr 4, 2016