Ankeny - Customer Review

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AmericInn Lodge & Suites Ankeny

1610 SE Oralabor Road, Ankeny, IA  50021

Check In:

3:00 PM |

Check Out:

11:00 AM
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AmericInn Lodge & Suites Ankeny

Value
Rooms
Cleanliness
Service
Excellent
66
Very Good
36
Average
14
Poor
3
Terrible
2

5 Most Recent Reviews


Somewhat pleasant

Upon entering the hotel I noticed several people sitting in front of the entryway of the hotel. It made the hotel less than average because of that and there was nothing done about it.The rooms were acceptable and better than I expected it to be. I loved the fireplace and th...

Jun 28, 2015

Don't let rank fool you... this place is BAD NEWS!

This hotel is aged and not in great shape. I was given a room that was previously a smoking room. The smell was unbearable and the solution I got was air freshener. Like that will do any good. The second night I was moved to an actual non-smoking room. But overall this ...

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Jun 12, 2015

Great stay

We had a great stay here! It was quiet and peaceful. The water in our room was EXTREMELY hot and we would almost burn our hands just washing them. I told the front desk and she said they were fixing the problem. The breakfast wasn't the greatest and if I am being picky the c...

Read management response to this review
Jun 11, 2015

New Review due to the GM response!

I had written a very poor review of this hotel for Memorial Weekend. I received a most thoughtful and amazing response from the General Manager. I read the response to my husband and we were both very surprised at the quick reply and the thoughtfulness of her response. Aft...

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Jun 10, 2015

Front desk employees on day shift were excellant.

The front desk employees on day shift were excellent, but night shift desk clerk wasn't friendly at all. Made service was terrible. We stayed there for 11 nights and after 8 days I had to ask front desk how often they changed sheets. I was told every 3 days. When I said that...

Read management response to this review
May 27, 2015