CouncilBluffs - Customer Review

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AmericInn Council Bluffs

1000 Woodbury Avenue, Council Bluffs, IA  51503

Check In:

3:00 PM |

Check Out:

11:00 AM
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AmericInn Council Bluffs

Value
Rooms
Cleanliness
Service
Excellent
19
Very Good
14
Average
16
Poor
15
Terrible
22

5 Most Recent Reviews


Basic hotel-dated

The beds were too soft and bedding can loose even though it was fitted. Communal areas need updating. Its location is convenient to the freeway but road construction began on the frontage road the day we checked out.

Read management response to this review
Apr 11, 2016

Good room great staff

I got in around 430 on Friday 4-8-16 and was greeted by an exceptional front desk clerk who's name is can't remember sadly but when I checked in there was an issue with the card my job used for my room and the gentleman went above and beyond to get it figured out even talkin...

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Apr 10, 2016

First weekend away

We arrived later than planned. Robert was waiting to greet us and even showed us to our room. The hotel was very clean and Robert was friendly and polite. We received a room that was pet friendly, so it had an odor. Robert informed us the smell is the cleaning solution...

Read management response to this review
Mar 27, 2016

Don't expect the room you reserve!

We reserved a King Bed Deluxe with sleeper sofa, it was NOT saved for us. The comforter on our bed was not fresh and no telling how often they wash it, but I assure you it's not every time they wash the sheets. I had an allergic reaction to the dust, dirt, or whatever was on...

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Dec 24, 2015

Not the best, not the worst

Stayed only one night traveling across country. It's not the most visually appealing hotel from the outside. All parking lot and no real landscaping. Front desk staff was nice enough, breakfast was typical but there were eggs and sausage links, a big plus for me.. Appare...

Read management response to this review
Nov 21, 2015