Des Moines Airport - Customer Review

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AmericInn Hotel & Suites Des Moines Airport

1920 Hackley Ave, Des Moines, IA  50315

Check In:

3:00 PM |

Check Out:

11:00 AM
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AmericInn Hotel & Suites Des Moines Airport

Value
Rooms
Cleanliness
Service
Excellent
40
Very Good
34
Average
10
Poor
7
Terrible
8

5 Most Recent Reviews


Poor conditions/management

Do not go to this hotel. Problems included: overflowing trash cans in all areas (inside and out), lazy staff, no towels in pool, pool is much smaller than what is pictured (15 people max- and even that is a bit much), food was not cooked properly, cereal even for kids was s...

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Jul 21, 2015

great value

clean room, fair price by comparison with nearby hotels, very near airport, good hot buffet breakfast available, extremely friendly staff. Only one negative we would want elderly to be aware of--the toilets in our room were small and low to the ground.

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Jul 18, 2015

Ok

Room was clean. Desk person when we checked in was friendly and helpful. Desk person when we checked out next morning wouldn't even day good morning. Breakfast was not up to Americinn standards. Or room was located on the second floor. As a rewards member I was in a suite. T...

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Jul 15, 2015

Pleasant Stay, Saltwater Pool

I stayed here with my three kiddos for two nights (Sat & Sun). The lobby area is nicely updated, and the woman who did our check-in was very pleasant and accommodating. I was surprised to have a price of $134 quoted to me, as I had seen a cheaper price online. She noticed, a...

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Jun 27, 2015

Funeral in Des Moines

Let's start with all the good points: Booked a 2 queen bed room while staying in Des Moines to attend a funeral. Room was very clean, and beds were quite comfortable. Flat screen TV was a large unit and worked great. Shower has a an adjustable nozzle and good pressure. ...

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Jun 24, 2015