251 Gateway Circle,
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Excellent hotel. Clean rooms. Excellent service. Will stay there again!!!! Very comfortable. Several amenities such as: microwave, refrigerator, hair dryer, iron and ironing board. Easily accessible from the main highways. I liked that it had a small bar in off the lobby.
Great breakfast and cute gathering area in lobby. Nice staff. Pool looked good although we didn't use. Rooms good, although we kept finding crickets in the bathroom(??). I marked "value of hotel" low because the hotel escalated their rates since it is State Fair week, an...
Great breakfast and cute gathering area in lobby. Nice staff. Pool looked good although we didn't use. Rooms good, although we kept finding crickets in the bathroom(??). I marked "value of hotel" low because the hotel escalated their rates since it is State Fair week, and I feel rates were too high. We were in the area for a wedding, not the Fair. Overall pleasant stay for us--would recommend++
We recently booked 4 rooms here for a family outing. It was a great place to stay. Rooms were updated, clean and comfortable. We made great use of the pool and the hot tub. Loved that the pool was nice and warm and a great size.
Very kind, accommodating & helpful staff. Very clean, very quiet. Will be staying again in the future! Came in very late staff was attentive, understanding and friendly.I had no problems with anything in the room, clean and comfortable.
Thank you for taking the time to submit a review on your experience with us at the AmericInn Hotel & Suites of Grimes. Your comments on our performance were very generous and will be passed on to the staff members. It’s always gratifying to know that our efforts were effective and appreciated. We look forward to welcoming you back on your next visit to the Des Moines area!
I recently stayed at this location while on a business trip. The check in process went fast, and April was very friendly. My room was very clean, and the bed was also very comfortable. The only negative thing on this trip, was that the card with the TV channels was incorrect...
I recently stayed at this location while on a business trip. The check in process went fast, and April was very friendly. My room was very clean, and the bed was also very comfortable. The only negative thing on this trip, was that the card with the TV channels was incorrect, making it hard to watch TV. Once this is corrected it would be a five star visit. I will be staying here on my next trip in the future.
Thank you for such a kind review and your feedback. Your opinion is truly important to us and we work hard to make sure our guests can enjoy their stay with a comfortable clean room, great amenities, and 5 star service. I do know that recently we have had an issue with the television channels changing when we make updates to our TVs. I will make it my priority right away to have all of our television guides updated to the current channels. Again, I appreciate your review and we look forward to seeing you on your next visit to Grimes!
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