Hampton - Customer Review

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AmericInn Lodge & Suites Hampton

702 Central Ave. West, Hampton, IA  50441

Check In:

3:00 PM |

Check Out:

11:00 AM

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AmericInn Lodge & Suites Hampton

Value
Rooms
Cleanliness
Service
Excellent
37
Very Good
11
Average
1
Poor
3
Terrible
2

5 Most Recent Reviews


Service

Of all the Hotels that I have stayed at around the country, this is by far the best service I have every received. They make you feal like a special person and treat you like a family member. The General mgr has trained the staff very well.. I would give them a five star rat...

Apr 14, 2015

Nice Place to Stay

The staff at this hotel are kind and helpful. The facility has three smoking rooms that the website does not mention (it says smoke free) but the staff are willing to locate your room where needed away from the smoking rooms and you cannot smell smoke once in your room (jus...

Apr 12, 2015

Traveling on business

I choose to stay at this AmericInn rather than the one in Iowa Falls. The people at the front desk are usually very nice and there is a quaint little breakfast area (I only get coffee but there are other items to choose from). The room was clean but the heating unit was v...

Read management response to this review
Mar 14, 2015

Not the best

The room was very big, and the cleanliness was good, BUT we were not told the swimming pool was not available, the bed looked like someone laid in it, and the shampoo was the worst iI've ever used in any hotel.

Read management response to this review
Feb 17, 2015

Smoking room next to train tracks!

I was stuck in a smoking room, despite requesting not to be. I would have appreciated knowing this upon check-in rather than finding it myself. The staff did NOTHING to try to accommodate my needs to be changed into a non-smoking room other than say, "Sorry, the hotel is so...

Read management response to this review
Feb 5, 2015