5050 Merle Hay Road,
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This was my first time staying or even hearing about AmericInn. I was truly pleasantly surprised. Great staff and amenities. Availability of Breakfast was a huge plus. Location was conveniently right off the highway.
Thank you for taking the time to share your comments regarding your recent stay at the AmericInn Johnston on date of stay. Our top priority is creating an environment in which our guests can relax, renew and recharge.
It is very easy to receive exceptional service and keep it to yourself. However, you took the time to share your experience with our office and we truly appreciate your feedback. On behalf of our hotel staff I am writing to let you know how delighted we were to receive your kind words of praise. We accommodate many guests each evening, and we strive to make their night’s stay a satisfying one. It’s only through the eyes of our guests, that we can accurately assess the quality of the accommodations and services we provide.
We value your opinion and business with AmericInn. We are dedicated to providing the highest standards of service for our guests. We look forward to serving you again in the future and will once again say, “Welcome to the end of the day”.
Stayed 1 night. Good location in Johnston right by Texas Roadhouse, Cold Stone Creamery, and the movie theater. Room was clean, breakfast was ok, and expectations were met. We just look for a clean, comfy bed to rest our heads and a nice hot shower, some coffee, and a little...
Stayed 1 night. Good location in Johnston right by Texas Roadhouse, Cold Stone Creamery, and the movie theater. Room was clean, breakfast was ok, and expectations were met. We just look for a clean, comfy bed to rest our heads and a nice hot shower, some coffee, and a little breakfast before we hit the road. Had a decent pool that we never used and a small gym. Booked the room for $78 with tax.
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
Just moving to Des Moines and needed a place that was reasonable and clean. I stayed for 4 nights and the staff was terrific. The rooms were very clean too. Karen and Brooklyn at the front desk were very professional and helpful with directions and suggestions regarding t...
Just moving to Des Moines and needed a place that was reasonable and clean. I stayed for 4 nights and the staff was terrific. The rooms were very clean too. Karen and Brooklyn at the front desk were very professional and helpful with directions and suggestions regarding the Des Moines area. Thanks Karen and Brooklyn! Moving to a new town is stressful enough so it was really nice to come home from a new job and feel welcome and comfortable. Highly recommend!
Thank you for taking the time to review your stay as well as your kind comments. I am very happy to hear that our staff made your feel at home. We are always pleased to be your second home when you're at the area.
Cold hot tub, broken controls on the tub, Drywall falling apart, this hotel is low end and worn out. I wont stay here again. On top of that the girl that checked us in was very snippy and had an attitude. There are many better places in the area for a little more money.
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Despite this, we hope to be able to welcome you back on a return visit to Des Moines.
This hotel was packed with basketball players and families ! All staff are kind and respectful & helpful. The breakfast was good & fully stocked by staff Even with 100's of hungry teen boys. Cost is cheap yet hotel is cleaned and well maintained.
Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let all of the our staff and especially our breakfast staff; know that they made an impact during your stay. We hope to welcome you back to the hotel soon!
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