56925 South 6th Street,
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Daughter and I enjoyed our stay. The establishment was clean from the entrance to our room. The staff was awesome and complimentary breakfast was more than expected. We will certainly visit again when we return to Winter Fest at Michigan Tech.
Our room was clean and comfortable. The girl at the desk was friendly and helpful to where to go for sight seeing, as well as some of the areas mining history. We have never seen a cleaner area where the breakfast was served in the morning! Bravo to to manager and staff!
Thank you for your comments. We all work hard to be great team members and its a pleasure when it is noticed
When we arrived, we were welcomed by friendly staff who offered us chocolate chip cookies and hot apple cider. The hotel lobby, room, and pool area were nicely decorated, clean, and comfortable. The staff provided recommendations on where to eat and places to see and encou...
When we arrived, we were welcomed by friendly staff who offered us chocolate chip cookies and hot apple cider. The hotel lobby, room, and pool area were nicely decorated, clean, and comfortable. The staff provided recommendations on where to eat and places to see and encouraged downloading new Keweenaw Peninsula app (really great help!). We greatly appreciated the hospitality and the value. I would highly recommend staying here and would also encourage booking in advance. They receive tour groups and so the hotel can fill up quickly.
Thank you for your response. My staff is encouraged to explore the area so that they can comment on first hand experiences in our area. I will pass on the great review with pleasure. thank you for staying with us.
We stayed two nights and all the Manager and Asst. Manager did was complain about having our boys there. We had a team curfew for 10pm and they complained and complained about us. Our boys are 14 and were not a a rowdy group at all, the manager and Asst. are best described...
We stayed two nights and all the Manager and Asst. Manager did was complain about having our boys there. We had a team curfew for 10pm and they complained and complained about us. Our boys are 14 and were not a a rowdy group at all, the manager and Asst. are best described as Captain Exagerater. There was another team there as well from another city and they said the same to us that the Manager was complaining about their group. I can say their boys were a good group as well.
The Manager said to us before we left to do her a favour and never book with them again! We will, our next two trips up there we are booking in Houghton and will just drive into Calumet.
Its a nice clean motel and if you are over 65 and want a cone of "SILENCE" 24/7 then stay here, but if you have a team avoid this place.
Thank you for your comments concerning your groups visit to the AmericInn of Calumet.
First, let me apologize for the frustration that you experienced. It is certainly not acceptable for any of our guests to leave our location with the feelings and perceptions that you shared.
We handle groups all year long and some of the difficulties your group experienced should never happen. I have reviewed all cameras and spoken with all staff members. Could things have been handled differently yes they could have and should have. I have taken this experience as a chance to retrain all staff myself included on customer service and we are looking hard at how we handle groups at our property.
Thank you for taking the time to express to me of the details of your experience, we value your opinion and your business. Your comments will help us to do a better job of servicing our guests in the future. I would welcome the chance to speak with you again to find out how you or your group feel we could handle situations better so none of us experience the level of frustration that happened this weekend.
Thank you again for your comments; we look forward to serving you again. Please feel free to contact me directly. Calumet.MI@americinn.com
Fast, easy check in by friendly staff. Comfortable bed with both soft and firm pillows of good quality. Nice large desk with plug ins for phone and computer. I was on 2nd floor, which was a pain because I had several big, heavy bags and there was no elevator. At least I wasn...
Fast, easy check in by friendly staff. Comfortable bed with both soft and firm pillows of good quality. Nice large desk with plug ins for phone and computer. I was on 2nd floor, which was a pain because I had several big, heavy bags and there was no elevator. At least I wasn't far down the hall. Breakfast was good- there was hot scrambled eggs and sausages, and you could make your own waffles or have hot or cold cereals. Coffee was always fresh. Check out was fast as well.
Thank you for taking the time to share your comments. We enjoy hearing from our guests, and appreciate any comments that will allow us to better serve guests such as yourself.
We value your opinion and business with AmericInn. I am pleased to hear that you enjoyed your stay at the AmericInn of Calumet.We will continue our efforts and dedication to maintain the highest standard of service for our guests.
Thank you again for your comments, we look forward to serving you again.
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