Kalamazoo - Customer Review

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AmericInn Hotel & Suites Kalamazoo

1550 E. Kilgore Road, Kalamazoo, MI  49001

Check In:

3:00 PM |

Check Out:

11:00 AM

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AmericInn Hotel & Suites Kalamazoo

Value
Rooms
Cleanliness
Service
Excellent
64
Very Good
48
Average
12
Poor
13
Terrible
7

5 Most Recent Reviews


Disappointing "Staycation"

We rented a room here because we planned to go to the Kalamazoo air zoo, then go to the hotel to swim and go in the hot tub for part of my kids' spring break staycation. We were very disappointed to find out the pool had just been treated with chemicals and was completely g...

Read management response to this review
Apr 15, 2015

Great Place at a Great Rate

This was our first time at an AmericInn and we were very impressed. The friendly and accomidating staff, the room and comfortable bed made our staff very enjoyable. We definately stay at the motel again.

Read management response to this review
Apr 4, 2015

Outstanding Value

For the price, you cannot beat this facility. The staff is helpful, courteous and professional. They go out of their way to make the stay as seamless as possible. If anything does happen to go wrong, they make it right! No discussion, no issues; they just take care of i...

Read management response to this review
Apr 3, 2015

Comfy beds clean room

I stayed there Friday night. Planned to stay whole weekend but I was with my 2 kids and one got sick (nothing to do with hotel) so we checked out a day early. Staff was extremely nice about us checking out early. Hotel was clean and beds were very comfortable. Breakfast Satu...

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Mar 29, 2015

The worst AmericInn in Michigan

We have visited many AmericInn hotels and we had the worst experience at the Kalamazoo one. We arrived at check-in time and one of the rooms was not cleaned/ready. When we were able to check in the room had sticky floors, both rooms were super warm--it was snowing outside ...

Read management response to this review
Mar 16, 2015