Kalamazoo - Customer Review

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AmericInn Hotel & Suites Kalamazoo

1550 E. Kilgore Road, Kalamazoo, MI  49001

Check In:

3:00 PM |

Check Out:

11:00 AM

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AmericInn Hotel & Suites Kalamazoo

Value
Rooms
Cleanliness
Service
Excellent
62
Very Good
48
Average
11
Poor
13
Terrible
7

5 Most Recent Reviews


Comfy beds clean room

I stayed there Friday night. Planned to stay whole weekend but I was with my 2 kids and one got sick (nothing to do with hotel) so we checked out a day early. Staff was extremely nice about us checking out early. Hotel was clean and beds were very comfortable. Breakfast Satu...

Mar 29, 2015

The worst AmericInn in Michigan

We have visited many AmericInn hotels and we had the worst experience at the Kalamazoo one. We arrived at check-in time and one of the rooms was not cleaned/ready. When we were able to check in the room had sticky floors, both rooms were super warm--it was snowing outside ...

Mar 16, 2015

The manager had much to be desired

We arrived at the hotel slipping and sliding in the lobby. No one bothered to clear the melted water from the front lobby. We went too our room, unloaded and went to dinner. When we returned and got into bed we found ants. A couple is not a big deal...it happens, but they ...

Mar 4, 2015

Nice clean spot by the airport

Nothing bad to say about it. Probably a tad bit on the expensive side, but the closeness to the airport makes up for that. If you're new to the area, make sure you figure out how the interchange between 94, kilgore rd, and portage works before driving through it.

Mar 1, 2015

Hotel from hell

I was on a business trip and was schedule to stay the weekend at AmericanInn..but what I seen at the hotel made me cut my weekend short.. First off, my room that I asked for, was not available apon arrival that was ok I waited for about 20 minutes... Once going up to the sec...

Read management response to this review
Feb 26, 2015