Chanhassen MN Hotels - Guest Reviews

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AmericInn Chanhassen

570 Pond Promenade, Chanhassen, MN  55317

Check In:

3:00 PM |

Check Out:

11:00 AM
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AmericInn Chanhassen

Value
Rooms
Cleanliness
Service
Excellent
107
Very Good
41
Average
11
Poor
3
Terrible
3

5 Most Recent Reviews


Short stay, but very courteous staff

We were only staying overnight, but at check in we were greeted warmly and the process was very quick. The person at the front desk was very helpful and friendly. He answered a few questions for us and gave a few recommendations on where to go and what to do in the area.

May 26, 2016

Enjoyable Stay

I was there for a Wedding and Matt Mayben checked us in. He was friendly, helpful, and speedy. Without us asking, he said he likes to take care of his wedding groups and upgraded us for free! He also answered questions, but more importantly provided additional helpful infor...

May 23, 2016

Predictably good

We have stayed five times in the last two years. Always a comfortable room, especially those with a jacuzzi tub. Nearby shops and dining options abound. Near the home of Prince and his studio. We were there immediately after he passed away. Matt, the manager is always r...

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May 12, 2016

Great Stay

We came for wedding and the facility was clean and our room was beautiful. The bed was comfortable and staff was great. I am disappointed that there is no taxi/uber/lyft service w/in a reasonable distance.

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May 3, 2016

Terrible customer service.

We are loyal AmericInn customers and have stayed at this AmericInn location multiple times. We went back recently because of great past experiences but this time was a completely different experience. The front desk clerk was extremely rude when we arrived, the breakfast was...

Read management response to this review
Apr 25, 2016