MoundsView - Customer Review

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AmericInn Hotel & Suites Mounds View

2200 Highway 10, Mounds View, MN  55112

Check In:

3:00 PM |

Check Out:

11:00 AM
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AmericInn Hotel & Suites Mounds View

Very Good

5 Most Recent Reviews

No hot water

I stayed at this hotel overnight in mid November 2015. The hotel appears to be mostly worn out. The room door did not close automatically so I had to push the door shut. In the morning, there was no hot water. When I called the desk, the response was that there were prob...

Nov 20, 2015

Not the best stay

We have stayed at several Americinn's in the past and have always had a great experience but not so much this time. Our room had dirty carpet and a sour smell in it. The pool area was not clean. I found 2 beer bottle tops, a cigarette butt and several pieces of what I bel...

Nov 16, 2015

Don't book with company credit card for other employees

Hotel has a policy that doesn't allow companies to pay for incidentals with company credit cards. That requires employees to submit their credit card and get charged $150. This sum is refundable but you must have $150 available to be let into the room. Hotel staff would n...

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Nov 13, 2015

Good place to stay with kids

The service at this AmericInn is respectful, helpful and wonderfully 'hometown' friendly. Not only did I love the front desk staff, but the other staff out and about doing their tasks which one would encounter on occasion, were friendly and helpful. Smiles and a pleasant gre...

Oct 27, 2015

Nice try, but no cigar

The Mermaid convention center has a nice triad of amenities, with a hotel, banquet facility, bar/restaurant, but they are trying to do too much and are not staffed to meet the demands. Our room smelled from a plumbing problem in the bathroom, and it took forever to get a wa...

Oct 6, 2015