SilverBay - Customer Review

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AmericInn Lodge & Suites Silver Bay

150 Mensing Drive, Silver Bay, MN  55614

Check In:

3:00 PM |

Check Out:

11:00 AM
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AmericInn Lodge & Suites Silver Bay

Value
Rooms
Cleanliness
Service
Excellent
176
Very Good
67
Average
30
Poor
2
Terrible
7

5 Most Recent Reviews


One night to visit a relative at the Minnesota Veterans Home-which is close by.

Everything was fine. Clean and very friendly staff. The breakfast was good except for the scrambled eggs and sausage. Very convenient place to stay when visiting a relative and a discount is offered for families of a Veteran. Thanks much.

May 16, 2016

Great place to end your day of hiking the North Shore!

Room was clean, worth the extra $ to have a lake facing with balcony room. Rooms have "noise proofing", there was a family reunion downstairs and after shutting our door...couldn't even hear anyone in the hallway..awesome! Breakfast was great. Pool area is more for younger k...

May 12, 2016

Customer service lacking -- otherwise, great!

First, a tip to the management: train front desk staff to greet guests. When I arrived, the entire lobby (nice, by the way -- lots of wood and classy "cabiny" feel) was empty except for me walking in. The front desk person didn't greet me or welcome me to the hotel but simpl...

Read management response to this review
Apr 26, 2016

Great Location that is about it....

Over all the Hotel itself is very lovely in a great location for exploring the north shore but that being said is about it. Our room was far from clean and the customer service was lacking. Staff had no desire to accommodate and no desire to be friendly. My husband and i wer...

Read management response to this review
Apr 10, 2016

Great family meeting place

We took my 93 year old mother-in-law to Silver Bay to visit her grandson. The hotel is clean and comfortable, and has a gorgeous view of Lake Superior. Our handicap accessible room was well thought out and worked great for her in her wheelchair. The staff was very welcomin...

Mar 28, 2016